Capture all your inbound phone calls, missed calls and voicemail inquiries
If you use RingCentral, LeadSquared's integration would help you capture all phone calls and missed calls as leads within LeadSquared.
Record the exchange that happens between the prospect and the sales person, and listen to the recordings within LeadSquared. This helps in training and for future reference.
Distribute the leads that come in as calls into your system. Set a pre-defined set of rules to ensure that all calls are evenly distributed.
Set quality scores based on the context of the call to ensure that junk leads are removed right from the start. Only send qualified leads to the sales team.