Key Discussion Points:
- Build a phygital sales process, & regiment your sales teams & processes
- Execute processes seamlessly across the website, apps, call centers, offline teams
- Reduce TATs & weed out low-quality leads through deep integrations with agencies such as CIBIL, CRIF, etc.
- Track & automate communication with prospects, customers & within teams
- Empower your team to upsell & cross-sell with automated recommendations
Principal Consultant, LeadSquared
Shrey has over 13 years of experience in formulating business transformation strategies, service delivery, and implementing a complete project life-cycle across banking domains. He has lead various process innovations and improvements to help realize business efficiencies and highlight customer value propositions. He has worked proactively in high-pressure environments with strict deadlines and multiple deliverables across cross-functional domains.