HIPAA Compliant CRM for Healthcare

Manage patient acquisition, intake, and engagement from one, all-encompassing platform.

  • Fast adoption
  • Flexible
  • Great support
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Trusted by leading healthcare providers from across the world.

A One-stop Platform for Your Patient Acquisition
and Operational Needs.

100% sesuai dengan HIPAA. Kelola hubungan pasien dengan mudah dan berikan hasil yang lebih baik.

Secure Data Management

Secure data management

Ensure PHI security. Stay compliant with HIPAA, PIPEDA, CCPA, and other data governing laws.

Appointment Management

Appointment management

Schedule and manage appointments across multiple channels. Enable automated calendar sync for your doctors.

Multichannel Communication

Komunikasi multisaluran

Communicate with patients via HIPAA-compliant text messages email, WhatsApp, chatbots, or phone calls. Integrate IVR for one-click calling.

Portal

Portal

Create self-serve portals for patients and referrals. Efficiently track referral sources.

Remote Monitoring

Remote monitoring

Equip your field staff with healthcare mobile CRM app. Assign tasks, suggest routes, track progress in real-time.

Lead + Opportunity Management

Lead + Opportunity management

Manage patient profiles, track appointments, trigger communications based on their activities.

Specialized CRM for Healthcare Marketing

Run marketing campaigns effectively while being compliant with HIPAA regulations.

Bulk email campaigns

Segment lists. Personalize messages using patient profile information. Create and schedule bulk email campaigns or trigger them based on activities. Track opens, and click rates, and gain insights about the best days and times to send your email campaigns.

Lead capture forms

Customizable forms to capture patient inquiries from your website, ads, and more. Map the complete patient journey—from patient inquiry to acquisition and retention in your CRM.

Multichannel engagement

Create automated workflows to engage with patients over chats, emails, text messages, WhatsApp, etc. Track every interaction, while ensuring compliance. Analyse engagement metrics to increase loyalty.

bulk email campaign

Mobile App for Field Care Operations

Mobile App for Field Care Operations

Manage sample collection, site visits, and other on-field activities, easily with a handy mobile CRM app.

  • Provide route guidance through integrated Maps.
  • Allow online and offline check-ins for your staff via mobile CRM app.
  • Track location history, understand care provider’s productivity based on appointments served.
  • Distribute patient appointments based on providers’ zip code.
  • Geo-fence and manage territory for your therapists and other field staff.
  • Create automated day plans for your field staff.

Explore Healthcare Mobile CRM App

Automate Back-office Processes

Streamline operations, remove departmental silos, and ensure
transparency in all your operational processes.

Appointments

Schedule and manage appointments for your patients. Sync calendars for physicians’ availability across multiple centres. Reduce no-shows through timely reminders. Provide patient portals for self-appointment bookings.

Explore Appointment Scheduling CRM

Patient Intake

Reduce wait-time and ensure consistent records through digital patient intake forms. Speed-up the intake process through online document collection and insurance verification.

Reporting

Make data-driven decisions to reduce patient acquisition costs and increase operational efficiency with 100+ real-time, actionable reports. Gain visibility into acquisition sources, marketing ROI, referral sources, staff productivity and performance, and revenue by departments, locations, etc.

Appointments

Ready Integrations with Healthcare Tools

LeadSquared’s healthcare CRM offers out-of-box integrations with EMR, Insurance Verification, IVR, apps, etc. Also supports custom integrations for specialized tools you may need for your practice.

  • Alat EHR seperti like DrChrono, AthenaHealth, and many more.
  • Real-time Insurance verification toolslike pVerify
  • Penjadwal janji temu like Calendly, Outlook, Acuity, etc.
  • Sistem telepon / CTI like RingCentral, CallTrackingMetrics, etc.
  • Aplikasi perpesanan like LiveChat, RouteMobile, and many more.

Customers Love LeadSquared’s Healthcare CRM for

Jake-Butler-Form-Health

LeadSquared checked all the boxes

The funnel gets larger, and more patients come aboard. That’s huge for us.

Tamara Young

Lebih dari dua kali lipat pipa kami

We’re able to cut down our turnaround time responding to inquiries and reach out to and communicate with many more leads.

Siddharta Nihalani

Efisiensi per agen call center kami meningkat sebesar 60%

With the help of smart views, all our agents are able to intercept incoming requests quickly and call the patient in a few minutes.

Kiran Ramakrishna

Detailed patient records

LeadSquared’s APIs and connectors help us collect detailed patient data and integrate it with our EHR system effortlessly.

Hicham Moro

100% Visibility into the processes

LeadSquared has helped us decrease patient turnaround time and provides us the visibility that we lacked in our previous system.

Rated as the best CRM software by reputed sources
Rated best healthcare CRM software

Try LeadSquared’s CRM for Healthcare.

Increase intake, engagement, and loyalty. Stay compliant with HIPAA, PIPEDA, and CCPA.

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FAQs

What should I consider before implementing a healthcare CRM?

Before implementing a CRM, define its purpose for your organisation, departments or teams that would be using it, the features you need, and support for integration with other care tools you use.

What should I look for in a healthcare CRM vendor?

Prefer the CRM vendor who provides timely support and offers customizations as per your business needs. You may also consider the implementation time from the vendor.

What is healthcare CRM?

A healthcare CRM is a software designed to manage interactions with patients and strengthen relationships with them. The purpose of CRM in healthcare is to streamline operations, simplify appointment bookings and intake and manage interactions across multiple channels to foster loyalty and improve patient outcomes.

Apakah CRM perawatan kesehatan LeadSquared sesuai dengan regulasi HIPAA?

Ya, LeadSquared menawarkan perangkat lunak Healthcare CRM yang sesuai dengan regulasi HIPAA dengan BAA untuk menjaga keamanan PHI.

Berapa lama waktu yang dibutuhkan untuk menerapkan CRM layanan kesehatan LeadSquared?

Hal ini tergantung pada penyesuaian dan integrasi yang diperlukan, mungkin diperlukan waktu 1-3 minggu untuk mengimplementasikan CRM Perawatan Kesehatan LeadSquared.

Is LeadSquared HIPAA CRM customizable?

CRM layanan kesehatan LeadSquared dibuat dengan mempertimbangkan kasus penggunaan di seluruh industri. Ini mencakup fungsionalitas yang dibutuhkan oleh institusi kesehatan. Namun, platform ini dapat disesuaikan dengan kebutuhan bisnis tertentu.

Apakah mungkin untuk memigrasikan data dari CRM lain ke LeadSquared dengan aman?

Ya, platform LeadSquared memungkinkan pengguna untuk memigrasikan data pasien dari CRM lain dengan aman.

Apakah LeadSquared menyediakan solusi khusus untuk vertikal layanan kesehatan yang berbeda?

Ya, LeadSquared menawarkan platform CRM khusus untuk perawatan Hospice & Palliative,, pusat diagnosis medis,perawatan kesehatan di rumah, klinik medis online, dan masih banyak lagi.

What are the benefits of a healthcare CRM?

Healthcare CRM enables providers to manage patient communications and appointments. It also helps the administration with back-office processes like acquisition, intake, reporting and analytics.

Why do medical institutions need a CRM?

Medical institutions need a CRM to manage patient inquiries, route them to the right departments, book and manage appointments, automate intake and more importantly, manage interactions with patients.

Apakah LeadSquared terintegrasi dengan alat EHR / EMR?

Ya, LeadSquared menyediakan integrasi siap pakai dengan beberapa sistem EHR seperti Epic, HomecareHomebase, AthenaHealth, DrChrono, eClinicalWorks, dan masih banyak lagi. Perangkat lunak ini juga menawarkan integrasi khusus dengan alat EHR lain pilihan Anda.

Apakah LeadSquared menyediakan solusi khusus untuk vertikal layanan kesehatan yang berbeda?

Ya, LeadSquared menawarkan platform CRM khusus untuk Hospice & Palliative care, medical diagnosis centres, homehealth care, online medical clinics, and more.

Apakah LeadSquared tersedia dalam banyak bahasa?

Ya, platform web dan aplikasi seluler LeadSquared tersedia dalam berbagai bahasa seperti Vietnam, Portugis (Brasil), Indonesia, Spanyol (Amerika Latin), dan Hindi. Selain yang disebutkan di atas, CRM seluler LeadSquared juga tersedia dalam bahasa Tamil dan Gujarat.

Model pengiriman perangkat lunak mana saja yang didukung oleh LeadSquared?

LeadSquared adalah perangkat lunak SaaS CRM yang sepenuhnya berbasis cloud.

Platform media sosial apa saja yang terintegrasi dengan LeadSquared?

LeadSquared terintegrasi dengan banyak platform media sosial untuk penangkapan prospek dan penargetan ulang. Misalnya, Facebook Lead Ads, Facebook Retargeting, Twitter Lead Generation Cards, dan masih banyak lagi.

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