[Lending Roundtable Episode 3] How Indian MFIs can Leverage Digital to Offset External Shocks

Shibani Roy | Last Updated : 23 Nov, 2021

The financial shocks from Covid-19 are still rippling through the global economy and inducing intense stress on the re-payment capabilities of borrowers. While the microfinance loan portfolio grew by 17% in FY21, the increasing count of re-payment delinquencies has severely affected the collection efficiency of microfinance businesses. To offset these challenges, the micro-credit industry needs a reliable, agile, and digital lending and collections framework. So, in this Episode 3 of the lending roundtable series, LeadSquared brings you a discussion with senior leaders from the MFI industry. Watch the video to find out how you can create a shock-proof lending process to create a healthy loan book and stay ahead in the game.

Key Discussion Points:

  • What are the emerging challenges and trends for MFIs?
  • How do new tech models potentially minimize credit and operational risks?
  • How to create an agile operational credit framework which is ready for external shocks?
  • How can new-age collection systems improve the health of your loan book?


Purvi Bhavsar

Purvi Bhavsar
MD and Co-Founder, Pahal Financial Services

Purvi Bhavsar is a first-generation entrepreneur from Ahmedabad and Co-founder of Pahal Financial Services Private Limited. She has a prolific experience of over 27 years in the areas of BFSI and Telecom industry, having worked in many reputed organizations like Kotak Mahindra, HDFC Bank, ICICI Bank, and Vodafone India. She was recognized as one of the Top 10 women in Finance – 2020 and also is currently serving on the board of an affordable housing finance company.

Vivek Tiwari

Vivek Tiwari
MD, CIO and CEO, Satya MicroCapital Limited

Acquiring prolific experience of nearly two decades in the microfinance sector to promote financial inclusion, social entrepreneurship, and impact investing, Mr. Vivek Tiwari is the MD, CIO & CEO of SATYA MicroCapital Ltd – one of the leading NBFC-MFIs across the nation. He is also a member of Governing Board of MFIN (Microfinance Institutions Network) – an association for the microfinance sector in India. He is recently recognized as Promising Entrepreneurs of India 2021 on 28th September 2021 by The Economic Times.

Kalpana Sankar

Kalpana Sankar
Managing Director, Belstar Microfinance Limited

Dr. Kalpana Sankar is the Managing Director of Belstar Microfinance Limited, a leading microfinance institution, and also the Managing Trustee of Hand in Hand India since 2004. She was the first recipient of a scholarship to pursue an Executive MBA from TRIUM. She is the recipient of the “Princess Sabeeka Bint Ibrahim AI- Khalifa Global Award for Women Empowerment. She has also received the “Nari Shakti Puraskar-2016″ for the contribution to the empowerment of vulnerable and marginalized women.

Nilesh Patel

Nilesh Patel
Co-Founder and CEO, LeadSquared

Nilesh is the CEO of LeadSquared, a sales execution platform. He is focused on helping businesses in high velocity, high volume sales to improve their sales execution and increase sales efficiencies. He is on a mission to build LeadSquared as the software partner of choice for sales execution for businesses. Previously, Nilesh was the founder of Proteans, a recognized leader in the software product development services space. Nilesh has a degree in engineering from Delhi University, and before founding Proteans spent four years in IBM with their microprocessor test tools division.

Create your free LeadSquared account

15 days risk free trial. No credit card required