One CRM for Insurance to Unify Operations Across the Board
New policy sales, renewals, bancassurance, agency channel, field ops — every distribution model, one platform.
1,200+
Field force implementations
5L+
Frontline users enabled
10+ yrs
BFSI domain depth
Compliant with IRDAI GDPR HIPAA ISO 27001
Trusted by leading Indian insurers
Insurance operations
New Business, Renewals, Cross-sell — Built for Insurance Operations
Easily manage every stage of the policy lifecycle — from inquiry to issuance to renewal.
Lead Management
Aggregators, direct digital, bank branches, telephony, walk-ins unified into one pipeline. Each lead is scored by AI propensity and assigned by agent vintage, geography, and source.
AI scores leads by conversion propensity and surfaces the highest-priority ones first. After each call it logs intent, objections, and sentiment — so the next touchpoint picks up where the last one left off.
Aadhaar/PAN KYC, penny drop, Benefit Illustrators, PIVC tools, and payment gateways in one workflow. Customers complete and resume forms at their own pace. Ops doesn't have to chase documents anymore.
Renewal nudges go out at T-15 across WhatsApp, SMS, and email — automatically, tied to each policy's expiry date. Customers who don't renew digitally get assigned to an agent with their full policy history already present.
Each bank branch maps to a Relationship Manager. Conversion rate, pending applications, and lead status are visible in real time — by branch, by RM, by region. Agency portals give independent agents access to their own pipeline. Nothing gets lost between partners.
Beat plans route agents to productive visits. 'Near Me' leads surface nearby opportunities without a briefing. Geo-tagged check-ins log activity in real time. Managers see the day as it's happening.
Goals broken into daily and weekly milestones. Leaderboards and incentive dashboards show agents insight about their performance — in real time, without a manager relaying it.
Every customer interaction — calls, chats, emails, walk-ins — captured in one place. Tickets routed automatically. Support teams work from a complete 360° view.
From Inquiry to Renewal Management — Three Clean Steps with our CRM for Insurance
A unified pipeline that keeps sales, onboarding, and renewal teams in lockstep, with complete visibility end to end.
01
Capture & Qualify
Leads flow in from aggregators, digital campaigns, bank branches, telephony, and walk-ins — scored by AI propensity and assigned in seconds.
02
Onboard & Issue
Aadhaar/PAN KYC, PIVC, and payment in one workflow. Customers complete forms at their pace. Policy issued same day.
03
Renew & Grow
Automated renewal nudges from T-15 across WhatsApp, SMS, and email. Lapse cases routed to agents with full policy history. Cross-sell signals surfaced automatically.
Integrations ecosystem
Works With What You Already Have
KYC providers, aggregator platforms, policy management systems, payment gateways, dialers, and WhatsApp — connected without replacing what already works for you.
Security & compliance
IRDAI Compliant. GDPR. HIPAA. ISO 27001.
Enterprise-grade security and regulatory compliance for Indian insurers and their distribution partners.
IRDAI and DPDP Act compliant consent and data handling
GDPR, HIPAA, and ISO 27001 certified
Multi-factor authentication, role-based access, and full audit trails
Third-party VAPT-tested every six months
What's inside the platform
Capabilities that power insurance sales and service
AI Propensity Scoring
Ranks leads by conversion likelihood so agents work the ones that matter most.
AI Call Summaries
Captures intent, objections, and sentiment after every call — context carries to the next touchpoint.
Omnichannel Lead Capture
Websites, campaigns, telephony, bulk uploads — no leakage across sources.
Automated Renewal Sequences
Expiry-triggered nudges across WhatsApp, SMS, and email from T-15 — no manual scheduling.
Agency Recruitment & Onboarding
End-to-end agent recruitment with performance tracking and territory management.
Bancassurance Branch Mapping
Partners and branches mapped to RMs with full pipeline visibility at every level.
Near Me Leads
Field agents see leads in their vicinity and act on them without waiting for a task assignment.
Cross-sell & Upsell Engine
Surfaces product gaps and life-event signals to trigger the right conversation at the right time.
Sales Gamification (ACE)
Leaderboards, badges, and incentive dashboards — visible in real time to every frontline team.
Insurance lines
Life, Health, Motor, General, Group — and Everything In Between
Insurance categories
Life Insurance
Health Insurance
Motor Insurance
General Insurance
Group Insurance
A CRM for Insurance That's Built for Better Performance at Every Stage of the Policy Lifecycle