Designed for scale

One CRM for Insurance to Unify Operations Across the Board

New policy sales, renewals, bancassurance, agency channel, field ops — every distribution model, one platform.

1,200+
Field force implementations
5L+
Frontline users enabled
10+ yrs
BFSI domain depth
Compliant with IRDAI GDPR HIPAA ISO 27001
Trusted by leading Indian insurers
Aviva Life Insurance Bharti AXA Life Insurance LIC Reliance Life Insurance
Insurance operations

New Business, Renewals, Cross-sell — Built for Insurance Operations

Easily manage every stage of the policy lifecycle — from inquiry to issuance to renewal.

Lead Management

Aggregators, direct digital, bank branches, telephony, walk-ins unified into one pipeline. Each lead is scored by AI propensity and assigned by agent vintage, geography, and source.

  • Lead capture & distribution
  • Upsell / Cross-Sell recommendations
  • Smart Views
See How It Works

AI Sales Intelligence

AI scores leads by conversion propensity and surfaces the highest-priority ones first. After each call it logs intent, objections, and sentiment — so the next touchpoint picks up where the last one left off.

  • AI Propensity Scoring
  • AI Call Summaries
  • Next Best Action
See How It Works

Digital Onboarding & Policy Issuance

Aadhaar/PAN KYC, penny drop, Benefit Illustrators, PIVC tools, and payment gateways in one workflow. Customers complete and resume forms at their own pace. Ops doesn't have to chase documents anymore.

  • Aadhaar to Policy Issuance
  • STP Digital Onboarding Journey
  • No More Document Chasing
See How It Works

Renewals & Persistency

Renewal nudges go out at T-15 across WhatsApp, SMS, and email — automatically, tied to each policy's expiry date. Customers who don't renew digitally get assigned to an agent with their full policy history already present.

  • Policy Terms Extension
  • Renewal Communication
  • Lapse Case Handling
See How It Works

Bancassurance & Channel Management

Each bank branch maps to a Relationship Manager. Conversion rate, pending applications, and lead status are visible in real time — by branch, by RM, by region. Agency portals give independent agents access to their own pipeline. Nothing gets lost between partners.

  • Branch-RM Mapping
  • Territory Management
  • Agency Portal Access
See How It Works

Field Force Automation

Beat plans route agents to productive visits. 'Near Me' leads surface nearby opportunities without a briefing. Geo-tagged check-ins log activity in real time. Managers see the day as it's happening.

  • Automated Beat Plans
  • Territory Management
  • Geo-Fencing
See How It Works

Performance & Incentive Management

Goals broken into daily and weekly milestones. Leaderboards and incentive dashboards show agents insight about their performance — in real time, without a manager relaying it.

  • Leaderboards & Badges
  • Incentive Dashboards
  • Daily Milestones
See How It Works

Marketing Automation

Run engagement at scale — from omnichannel campaigns to WhatsApp chatbots and no-code landing pages — without depending on dev bandwidth.

  • Engagement Automation
  • No-Code Landing Page Builder
  • Native WhatsApp Chatbot
See How It Works

Customer Experience

Every customer interaction — calls, chats, emails, walk-ins — captured in one place. Tickets routed automatically. Support teams work from a complete 360° view.

  • Omnichannel Ticket Capture
  • Customer 360 View
  • Automated Ticket Routing
See How It Works
How it works

From Inquiry to Renewal Management — Three Clean Steps with our CRM for Insurance

A unified pipeline that keeps sales, onboarding, and renewal teams in lockstep, with complete visibility end to end.

01

Capture & Qualify

Leads flow in from aggregators, digital campaigns, bank branches, telephony, and walk-ins — scored by AI propensity and assigned in seconds.

02

Onboard & Issue

Aadhaar/PAN KYC, PIVC, and payment in one workflow. Customers complete forms at their pace. Policy issued same day.

03

Renew & Grow

Automated renewal nudges from T-15 across WhatsApp, SMS, and email. Lapse cases routed to agents with full policy history. Cross-sell signals surfaced automatically.

Integrations ecosystem

Works With What You Already Have

KYC providers, aggregator platforms, policy management systems, payment gateways, dialers, and WhatsApp — connected without replacing what already works for you.

Security & compliance

IRDAI Compliant. GDPR. HIPAA. ISO 27001.

Enterprise-grade security and regulatory compliance for Indian insurers and their distribution partners.

  • IRDAI and DPDP Act compliant consent and data handling
  • GDPR, HIPAA, and ISO 27001 certified
  • Multi-factor authentication, role-based access, and full audit trails
  • Third-party VAPT-tested every six months
HIPAA Compliance
ISO 27001
GDPR and DPDP
SOC 2
What's inside the platform

Capabilities that power insurance sales and service

AI Propensity Scoring

Ranks leads by conversion likelihood so agents work the ones that matter most.

AI Call Summaries

Captures intent, objections, and sentiment after every call — context carries to the next touchpoint.

Omnichannel Lead Capture

Websites, campaigns, telephony, bulk uploads — no leakage across sources.

Automated Renewal Sequences

Expiry-triggered nudges across WhatsApp, SMS, and email from T-15 — no manual scheduling.

Agency Recruitment & Onboarding

End-to-end agent recruitment with performance tracking and territory management.

Bancassurance Branch Mapping

Partners and branches mapped to RMs with full pipeline visibility at every level.

Near Me Leads

Field agents see leads in their vicinity and act on them without waiting for a task assignment.

Cross-sell & Upsell Engine

Surfaces product gaps and life-event signals to trigger the right conversation at the right time.

Sales Gamification (ACE)

Leaderboards, badges, and incentive dashboards — visible in real time to every frontline team.

Insurance lines

Life, Health, Motor, General, Group — and Everything In Between

Insurance categories

Life Insurance
Health Insurance
Motor Insurance
General Insurance
Group Insurance

A CRM for Insurance That's Built for Better Performance at Every Stage of the Policy Lifecycle