6 Best NexHealth Alternatives in 2025

NexHealth has become a popular tool in healthcare circles for connecting with and managing patients. Branding itself as a “patient experience platform”, NexHealth offers healthcare practices tools for appointment scheduling, patient intake, patient engagement and more. 

But having the right features on paper doesn’t always mean the tools will be a good fit in practice. 

Every practice has its quirks. The way your team works, the systems you’ve already invested in, the kind of patient experience you want to offer; all of that plays a role in whether a tool will work well for you. Also, if you are just starting new, it makes sense to explore the full range of options before committing to a single platform. 

In this guide, we’ll look at 6 best NexHealth alternatives in 2025 to help you find the one that fits your needs best. 

Choosing The Right NexHealth Alternative 

When you’re weighing NexHealth against other platforms, it helps to know what to look for in them. Here’s what matters most: 

Core features 

At its heart, a good system should handle the essentials for your practice. Check for core features like appointment scheduling, communication tools, digital intake and billing in your new platform. 

Specialty or vertical fit 

Are you running a dental practice, a wellness clinic, or a multi-specialty practice? Each vertical has its own rhythm. Look for a platform built (or can be easily tweaked) for your niche instead of trying to force-fit something generic. 

Pricing and value 

Sometimes, a lower priced tool can end up costing more in lost time or missing capabilities. Also, a higher price doesn’t automatically mean a better deal because sometimes you’re just paying for extras you may not need. So, compare transparent pricing models and ask whether the value you’re getting justifies the cost. 

Ease of use and support 

Look for an interface your team can pick up quickly. The platform should also offer strong support (fast onboarding, clear tutorials, and a responsive help desk) to get going with the platform. 

Integration capabilities

Your practice probably uses several tools already like CRM, billing, telehealth, and marketing apps. Make sure the platform you choose will work smoothly with these tools for smooth flow of data. 

Open-source vs. proprietary platforms

Open-source platforms give you full access to their code, so you can customize features and workflows as you see fit. This flexibility can be powerful, but it often requires more technical know-how and ongoing maintenance. From a security standpoint, open-source code is visible to anyone, which means vulnerabilities can, in theory, be spotted by malicious actors—but it also allows a global community to review, audit, and patch issues quickly when the project is well-maintained.

Proprietary (closed-source) platforms, often delivered as SaaS, are ready to use out of the box with less setup, and their code is hidden from the public. Reputable vendors typically comply with industry standards and regulations to safeguard data. While this reduces the direct security burden for customers, it also means you depend on the vendor’s update cycle and the features and integrations they offer.

1. LeadSquared 

More than just a healthcare CRM, LeadSquared also doubles as a patient intake and engagement tool. It supports digital and telephonic intake, automates healthcare workflows, keeps track of patient progress, manages referrals, and more. With HIPAA compliance at its core, it suits the needs of small practices up to big hospitals and diagnostic labs. 

Pros 

• Supports multiple intake methods, including digital and phone-based forms. 

• Automates healthcare workflows to save time and cut down on errors. 

• Omnichannel communication with patients (through texts, WhatsApp, email, and voice calls) 

• Offers referral management and payment collection features. 

• Fully compliant with HIPAA standards for data security and privacy. 

Cons 

• Setup and customization can take some time depending on practice size and needs. 

• Pricing may be higher than some alternatives, especially for smaller practices. 

• Some users report a learning curve for advanced features. 

Pricing 

• Pro: $60/user/month  

• Super: $100/user/month 

• Custom Enterprise Plan: Pricing available upon request 

2. Solutionreach

Designed to simplify communication between providers and patients, Solutionreach offers tools for appointment reminders, surveys, reputation management, and digital intake.  It’s a good fit for multi-location practices and works well with various EHR systems. 

Pros 

• Automates appointment reminders to reduce no-shows. 

• Facilitates two-way texting and online scheduling for improved patient communication. 

• Provides tools for patient surveys and reputation management. 

• Supports digital patient intake forms to streamline check-in processes. 

• Offers a mobile app for on-the-go access to patient communications. 

A customer shared that the platform feels straightforward to use and easy to navigate. They noted it has more features than they currently need. They were also pleased with the fast support

Cons 

• Some users report occasional technical glitches and customer support challenges. 

• Integrations with other systems can be complex and may require additional setup. 

According to the same customer, managing multiple offices in SolutionReach involves repeating updates and audits at each location since the system treats them separately, and although it provides pre-configured reports, it does not allow users to build custom ones.

Pricing 

Custom pricing that comes in three plans. 
 

• Essentials: Focused on patient communication. 

• Plus: Includes features for patient communication and retention. 

• Enterprise: Offers the complete, most powerful features of the platform. 

3. Luma Health 

Luma Health markets itself as a “patient success platform” and comes with features for patient intake, scheduling, engagement, telehealth, and follow-up surveys. It’s in use across 600-plus health systems, covering everything from single-location clinics to enterprise providers. 

Pros 

• Automates appointment reminders to reduce no-shows. 

• Supports two-way texting, email, voice, chat, and virtual visits for patient communication. 

• Integrates with over 70 EHR and Practice Management systems. 

• Offers mobile patient intake with features like insurance card capture and zero-contact check-in. 

• Provides multilingual messaging in over 20 languages.  

One user shared that being able to send secure, detailed messages quickly has made patient communication much smoother. It’s helped them cut down on long phone calls and keep conversations going without slowing down their workflow.

Cons 

• Some users report a learning curve and occasional technical issues during peak hours. 

• Support is primarily ticket-based, which may cause delays in response times.  

Frustration was a recurring theme for one user, who struggled with ongoing problems in form building and mapping data into their EMR, Cerner. They expected some integration hiccups, but the continued delays were disappointing, especially since the tool could greatly improve team efficiency.

Pricing 

• Pricing starts at approximately $250 per month, with costs increasing based on additional features and practice size. 

4. Weave

Weave bundles VoIP phone service, two-way texting, appointment reminders, digital forms, and payment processing into its platform. It integrates with many practice management systems and is well-rated for its ease of use. Weave is specifically designed for small to mid-sized practices. 

Pros 

• Integrates voice, text, and email communication into a single platform. 

• Offers customizable appointment reminders and scheduling features. 

• Provides digital intake forms to streamline patient onboarding. 

• Includes payment processing capabilities for faster collections. 

• Supports team collaboration through internal messaging and call queues.  

The texting feature stood out as a big plus for one user, who said it improved communication and made it easier to keep client records accurate. They also appreciated the quick onboarding process and found the platform simple to use.

Cons 

• Pricing may be higher compared to some competitors, especially for smaller practices. 

• Some users report occasional technical issues and connectivity problems. 

One user noted that since the platform is internet-based, a network outage can take down the entire phone system, creating a major inconvenience.

Pricing 

• Pro: $279/month 

• Elite: $349/month 

• Ultimate: Custom pricing available upon request 

5. Tebra 

Tebra is a cloud-based platform that combines EHR, billing, scheduling, and patient engagement in one place. It supports telehealth, digital intake, and automated claims processing, helping practices save time on admin. Built for small to mid-sized clinics, it’s used across a range of specialties. 

Pros 

• Mobile-friendly and in-office kiosk options let patients check in and sign consent digitally. 

• Integrated billing and claims management to expedite revenue cycle processes. 

• Built-in telehealth capabilities for virtual patient visits. 

• Customizable templates and charting tools to suit different specialties. 

One user admitted they often feel overwhelmed by the constant flow of new software in the industry, but said switching to this platform was a pleasant surprise. It was easier to learn than they expected, and they valued the live video support and smooth updates.

Cons 

• Some users report challenges with contract terms and cancellation policies. 

• Limited integrations with third-party applications compared to some competitors. 

For one customer, the interface left room for improvement, with desired features including 835 file imports, enhanced eligibility verification, statement-disable options for specific patients, and a simpler tab structure. They also wanted reporting tools with more flexibility.

Pricing 

Custom pricing.

6. ModMed

ModMed offers EHR and practice management tools tailored to specific medical specialties like dermatology, gastroenterology, and ophthalmology. It includes AI-powered note suggestions and coding help, speeding up tasks like billing and documentation. The platform is cloud-based and designed to keep clinical workflows tight while reducing administrative load. 

Pros 

• Specialty-specific EHR tailored to various medical fields. 

• AI-powered documentation and coding suggestions. 

• Integrated billing and revenue cycle management tools. 

• Comprehensive patient engagement features, including secure messaging and appointment scheduling.  

Cons 

• Pricing information is not publicly disclosed; potential for higher costs. 

• Some users report a learning curve due to the platform’s comprehensive features. 

• Limited integration options with third-party applications. 

Pricing 

Custom pricing. 

Conclusion 

As we saw, NexHealth alternatives vary widely in what they prioritize as healthcare tools. Some focus on bettering patient engagement or intake, others on practice management, billing, and EHR integration. Many also try to cover all these areas but differ in depth. 

LeadSquared’s healthcare CRM balances these demands well, offering tools for patient intake, omnichannel communication, workflow automation, and more while being a solid choice for both small practices and larger healthcare providers.  

Wondering if it could be the right fit? You can try a quick demo and see if it clicks. 

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