“If you are looking for a lot of learning, a lot of challenges and just the right amount of fun and games, LeadSquared is the place to be.”
Marketer
“The best part about working here is the environment. Everyone, right from the top to the bottom always works together.”
Customer Success Champion
“At LeadSquared you are surrounded by talented minds who constantly challenge you to look beyond the horizon.”
Product Manager
“The founders are always approachable. There is a lot you can learn from them everyday. There are no limits to growth”
Technical Lead
We are looking for a User Experience Designer who can understand the business goals and customer needs, and design wireframes and prototypes for new features and improvements in LeadSquared.
The role involves user research, design and delivery of user stories, wireframes and mock-ups necessary to define a new feature, how the feature can add value to users, and what is the most intuitive experience to the end-users.
The UX designer will then work closely with the engineering team and guide them to build the features with the envisioned experience.
Requirements:
• Three or more years of experience in designing UX of B2B software applications
• Ability to work with clients and internal stakeholders to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to engineering team.
• Ability to lead without authority and take full ownership of product features.
• Degree in Computer Science, Electronics, Human Computer Interaction or Design from a reputed institute.
Please share your portfolio for review and further discussions. We encourage you to sign up for a free trial of LeadSquared and share your comments & thoughts on how we could improve UX in specific areas.
The Customer Support and Success team at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers.
• Engage and individually manage a large volume portfolio of key customer accounts.
• Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation
• Oversee the successful implementation/configuration of LeadSquared’s product suite for each customer account.
• Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
• Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
• Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.)
Web Platform is the primary way for users to access LeadSquared. It is built using ASP.NET MVC connecting to WCF/REST API, and MySQL/Redis/Elasticsearch and other Amazon Web Services on the backend.
We are looking for Full Stack .NET Developers who are very strong on ASP.NET MVC and .NET framework in general, and have a clear understanding of building scalable web applications using .NET.
The role involves understanding business requirements and architecting/designing an appropriate solution that is secure, scalable, high performing and testable. It is a hands-on role involving building software and taking ownership of delivery by working closely with junior members.
Being a sales execution platform, telephony plays a key role. We are seeking an individual who can completely own the integration of LeadSquared with major cloud telephony and contact center platforms.
The role involves working closely with customers, partners and senior leadership of the company directly to define and refine a standard way to integrate with contact center platforms. Subsequently, work with a small team to build a high quality, maintainable and secure integration system.
The ideal candidate would understand how to design and build applications involving integration with cloud services and will have some experience in contact center application development, CTI or cloud telephony.
It is critical to have strong understanding of software engineering practices such as work item management, source control, test driven development and continuous integration.
LeadSquared is looking for an engineer to be part of our DevOps team to build, operate and monitor our Cloud based SaaS platform. The role involves taking full responsibility of uptime, performance, security and cost of production, staging, test and dev environments.
Our entire platform is hosted on AWS, comprises of web applications, web services, APIs, databases, analytics systems, storage and networking systems.
We are looking for an engineer to be part of our team and help us build world-class infrastructure to host reliable, cost optimized and high performing LeadSquared apps and services.
The initial focus would be to optimize our MySQL infrastructure which is currently on RDS and we are looking to migrate it to EC2. There are several other exciting projects lined up, in addition to opportunities to learn large number of exciting tools and technologies.
Requirements:
• Passion for building and delivering great software with a strong sense of ownership & pride in work
• Experience in MySQL deployment, replication and administration on Amazon EC2.
• Strong knowledge of Linux OS and shell scripting
• Experience of deploying web applications on Linux platform.
• Knowledge of Redis and ElasticSearch is a great plus.
LeadSquared is looking for a Product Manager to help design great features to achieve our mission of being the best sales & marketing automation software platform. The role involves working with customers and internal customer facing teams to discover, analyze, develop and follow-through new features that drive value for customers.
Requirements:
• Passion for building best in class software.
• 4+ years of experience in writing requirements for business software, preferably related to marketing/sales or business process automation.
• Deep understanding of usability and user interface design.
• Good understanding of architecture of cloud based SaaS apps.
• Strong analytical skills and ability to find creative solutions to challenging problems.
• Ability to lead without authority
• Exposure to tools like Mixpanel, Fullstory and Google Analytics to monitor and analyze usage
The Customer Support and Success team at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers. The Role is to deliver high quality support to technical and non-technical users of LeadSquared through email, phone and documentation.
• Tier 1/2 customer support experience supporting web based software platforms (SaaS) for at least 2 years.
• Overall 3+ years of experience is required.
• Proven ability to troubleshoot software, understand customer requirements and workflow, and resolve more advanced issues working within escalation procedures
• Fair knowledge of API, Webhooks
• Good to have understanding on at least one of the programming languages (PHP, Java, Python).
• Operational support experience – ability to capture the user environment during trouble shooting and work towards speedy and accurate resolutions for client issues
• Strong written and verbal communication and documentation skills
• Obsessed with customer support and delighting the customers
• Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools.
• Should be willing to work in US time zone
LeadSquared is getting very strong interest across India and is actively looking for high energy sales professionals across Mumbai region, who have got the drive and passion of building profitable businesses from ground up.
• The sales professional should be able to identify and prospect high value target accounts for new business, maintain existing accounts as well as establish and work with partners.
LeadSquared is getting very strong interest across India and is actively looking for high energy sales professionals across Delhi/NCR region, who have got the drive and passion of building profitable businesses from ground up.
• The sales professional should be able to identify and prospect high value target accounts for new business, maintain existing accounts as well as establish and work with partners.
LeadSquared is getting very strong interest across India and is actively looking for high energy sales professionals across Bengaluru, who have got the drive and passion of building profitable businesses from ground up.
• The sales professional should be able to identify and prospect high value target accounts for new business, maintain existing accounts as well as establish and work with partners.
The role of the Interns in Sales Development is to do Tele-prospecting to generate sales ready leads and opportunities. He/She will also be responsible to nurture the leads to make them sales ready
Apply NowLeadSquared is looking for a self-driven motivated individual who is willing to learn the nuances of marketing and sales. The role requires the candidate to have strong analytical skills to manage our database and help our sales and marketing teams to get the best out of our CRM. You will be given an opportunity to study in detail on the workings of an award-winning marketing automation and CRM platform. This internship is for 3 months and we are looking for freshers to fill the role.
Apply NowLeadSquared Analytics and Reports help our customers to learn what is working and what to improve. Reports Developer is responsible for designing, developing and releasing reports that will drive business improvements for our customers.
The engineer would work with product management and devise how users can get meaningful and actionable insights faster and better. The engineer would then be responsible to build the report, test it, ensure it scales and then deploy to production.
The ideal candidate for the position would have:
1. 2+ years of experience in designing and developing reports on any platform, preferably with MySQL as database.
2. Strong proficiency in writing complex, fast SQL queries
3. Solid understanding of indexes and database parameters
4. Experience in JavaScript, HTML, CSS and using REST services.
5. Experience in .NET is a great plus.
Web Platform is the primary way for users to access LeadSquared. It is built using HTML 5/JavaScript, bootstrap, ASP.NET MVC/C# connecting to WCF/REST API, with MySQL/Redis/Elasticsearch on the backend and fully deployed on AWS.
We are looking for experienced engineers who are passionate about writing clean code, are strong on ASP.NET MVC and .NET framework in general, and have a clear understanding of building scalable web applications using .NET
The role involves understanding business requirements and architecting/designing an appropriate solution that is secure, scalable, high performing and testable. It is a hands-on role involving building software and taking ownership of delivery by working closely with junior members.
LeadSquared is a large and complex platform with several dozen components and services. The key challenge is to constantly release improvements and new features ensuring quality of software. We are looking for a Software Test Engineer to work with our QA team to help us reduce any release risks and identify defects well in advance in the cycle. These are some of the tasks that the engineer will be responsible for:
• Gain deep functional understanding of LeadSquared business
• Build test plan, write test cases and execute them
• Functional, Non-functional and regression testing
• Automate complex tests
• Deploy product on test, staging and production environments.
• Test case execution and debugging in an agile development environment.
• Analyze defect reports and plan testing activities
