Trusted by leading healthcare organizations worldwide
Increase Patient Satisfaction with a Responsive
Healthcare Call Center Software
Improve resolution rates. Reduce hold times and call abandon rates.
Capture & smartly route inquiries for short hold times
Empower agents to resolve inquiries instantly & correctly
Make appointment scheduling easy for call center agents
Allow your agents to collect patient feedback at the right time
Integrate with dialers and IVR solutions to increase agent efficiency
Set benchmarks for new agent training and measure performance regularly
Ensure patient data security with LeadSquared’s healthcare call center software
Connect with patients on their preferred channels, at their convenience
Increase agent productivity with smart views
Get complete performance analytics
Want to Build a Highly Efficient Healthcare Call Center?
Healthcare Call Center FAQs
What is healthcare call center software?
Healthcare call center software are generally a cloud-based solution used by healthcare organizations to streamline their call center operations and improve the patient experience. It Integrates with IVR and dialer solutions to streamline inquiry distribution, automate processes, and generate real-time reports on a single platform.
What are the benefits of using healthcare call center software?
Some of the benefits of using healthcare call center software are reduced wait times for patients, improved team productivity, seamless appointment booking, enhanced security of data, reduced costs, and better reports.
Can I integrate healthcare call center software with other platforms?
Yes, you can integrate your healthcare call center software with a CRM, auto call dialers or IVR solutions.