“Since using LeadSquared, we are able to maintain a higher engagement with our leads with email campaigns and automation. Detailed marketing reports give us an idea of our best performing campaigns. And the best part – it has all the tools we need for marketing, CRM and lead management.”
Unify all lead generation channels for your travel packages
Capture inquiries from all travel websites, like TripAdvisor, Goibibo, makemytrip.com, cleartrip.com, Tripoto and others.
Capture package inquiries from your website, Adwords, Instagram, Facebook, YouTube and others, directly using landing pages and plug-and-play social integrations.
Capture inquiries that come from anywhere on your website – forms, pop-ups, chat, surveys. Also monitor the leads coming from your customer referral campaigns.
Dozens of beautiful templates to choose from
Every phone call - inbound or outbound, is captured and recorded in LeadSquared. In case of new booking inquiries, a new lead is created. In case of old customers, the records are updated automatically to reflect new phone conversations. Seamless integration with SuperReceptionist, CallRail, CallTrackingMetrics and other call tracking software.
Route inquiries to the package customization teams based on budget, destinations, departure cities and preferences
Automate SMS and email communication to your qualification and package customization teams, as soon as a new inquiry is assigned comes in. Helps you reduce response time, and score better than your competitors.
LeadSquared fits easily into your current processes
Create lead stages relevant for you. Ex: Inquiry, Travel Planned, Unsure, Closed can be stages. Under ‘Travel Planned,’ sub-stages can be – ‘destination decided, dates decided etc..
Create custom lead fields and activities. Ex: No. of travelers, Flexibility of travel etc. Custom activities like “Visa arrived” can be used to automate marketing and sales tasks.
Customize lead quality and activity scores. Ex: Higher the frequency of travel, higher will be the quality score. This will help your agents prioritize inquiries that are more likely to close.
Track your prospects' activities to identify their traveling intent this time around. Automate follow-up actions. If they are viewing multiple Beach packages, send them offers on the same etc.
Automate all marketing communications, booking notifications etc.
Engage and entice prospective travelers across all media – use automated emails, SMSs, Facebook retargeting and Adwords remarketing, using targeted lists and automation workflows.
Complete sales automation for an efficient team
Track the prospect activities throughout the buying journey – destinations they are interested in, forms they fill, and all other conversations.
Notify your agents to take an action when an important activity occurs, like if they fill a form to get a quote, download itinerary, or request a call back.
Set tasks for your agents to reduce response time. For ex: set a task when a prospect spends more than 10 minutes browsing through the package options.
Attribute closures correctly to the inquiry partners, and identify best and worst performing vendors
Set custom permissions for external agents and partners. This would make sure that partners can access only their own leads, and check the progress on them.
Get all the information you need in customized dashboards
Identify the sources fetching the most number of bookings. Use this information to run targeted campaigns, and to reach travelers on the right platforms.
Analyze the packages getting the most and least interest and and revenue. This will help you remodel your strategies for low-selling properties.
Track the performance of your sales agents by the bookings they have sold, the revenue they have brought in, and the up-sells and cross-sells they have made.
Integrates with all the popular hospitality marketing, sales, telephony and call center apps that you use and love. You can use APIs and customization to connect your inventory solution to LeadSquared as well. Zapier integration allows you to build your custom connectors as well.