Automotive CRM Software for Your Dealership
Increase your new car sales, cross-sales and service revenue
Plan and track complete vehicle buyer journey
Never miss a single vehicle buying or lease inquiry from your online or offline channels
Auto-capture vehicle buyer inquiries from your online channels – website, automotive aggregators and portals, phone, PPC and social media.
LeadSquared’s mobile CRM makes lead capture during events completely paperless, instant & error-free with quick lead upload with all the lead details mapped.
Use advanced distribution, redistribution, and capping logic. Distribution can be done based on the prospect, agent, or dealership/showroom attributes – like the location or Pincode of the buyer or showroom, vehicle make and model (and its availability in different showrooms), consultant performance, languages or more.
Track every single activity and interaction that a prospect has with you. Phone calls, test rides, email or text interactions, or communication through any other channel – everything is tracked and recorded so that you always know the status of the lead and direction of the conversation.
Make sure that more leads are converted to opportunities (test drives and bookings) with targeted nurturing. For instance, existing customers interested in servicing their cars would need to be engaged differently than a new prospect interested in buying a car.
Identify the best opportunities using a completely customizable lead quality score. Help your salespeople become more effective with task prioritization and guided sales actions. Smart views clear the clutter from the consultants’ workspace and show them just the tasks for the day, based on priority.
Increase Customer Lifetime Value and Retention Rates by acting upon cross-sell, upgrade and service opportunities automatically.
Structured performance visibility at different levels
We have drastically reduced the time needed to get things done. Things that earlier took me 20 days now take me just 5-10 hours. It’s easy to engage customers now with communication automation. I exactly know at what stage of the funnel the customer is in and the problem he is facing, and we can easily measure our own performance.
Car dealership sales is a fast-moving environment with multiple touchpoints. If your CRM is too complex or too basic, sales guys end up playing with the system more than doing the actual selling. This is where a connected system like LeadSquared helps. It’s easy-to-use and connects all our third-party apps into automation to shorten our customer acquisition time.
Transform your automotive sales!