A Complete Automotive CRM to Manage Pre-sales, Sales, & Services
Bespoke CRM and lead management solution for dealerships, auto services, OEMs, & used car sales.
Trusted by leading automotive businesses worldwide
30%
Increase in Conversions
360°
View Across Teams
Faster
Process Development
Faster
Customer Aquisition
Reduced
Response Time
Seamless
Integrations
80%
Increased Sales Productivity
Efficient
Operations
Improved
Sales Funnel Management
Do More with Incoming Inquiries and
Improve Booking Rates
Ensure better buyer engagement & experience. Convert more inquiries into auto bookings.
Complete Automotive CRM For Improved
Vehicle Buyer Journeys
An end-to-end solution to manage pre-sales, sales, inventory and partner management, and after-sales services.
Manage Your Pre-sales Processes Perfectly
Never miss out on incoming inquiries
Build a dynamic sales funnel by capturing inquiries from:
- Website forms
- Social media
- Buyer referrals
- Walk-in dealership visits
- Aggregators
- Offline expos and auto-shows
Automate Lead Distribution Workflows
Distribute leads based on the logic that best suits your business needs. Be it showroom location or buyer’s budget and vehicle preferences, or the stage of the lead in the sales funnel. Cap lead assignment per salesperson to ensure equal tasks for each of your team member.
Explore LeadSquared’s Lead Distribution
Reduce response times
Set up real-time notifications for buyers and automated responses on multiple channels.
- Collect buyer interests and inquiries via chatbots
- Build email campaigns to share vehicle catalogs
- Invite buyers for showroom visits using WhatsApp
- Set up omnichannel service and policy reminders
Automate Your Vehicle Sales Process
Build a paperless process from inquiry-to-delivery
Automate communication touchpoints, collect e-documents, and reduce cancelled bookings.
- Send automated reminders to salespeople and prospects
- Collect and verify documents through portals
- Encourage buyers to complete bookings with personalized nudges through WhatsApp chatbot and emails.
Integrate field force, marketing, financing, & aggregators in one ecosystem
Manage all stakeholders on a single platform
- Capture and track leads from various aggregators
- Verify and auto-assign qualified leads
- Distribute leads based on showroom, model, vehicle type, etc.
- Plan field meetings for executives
- Initiate financing journeys for buyers
- Alert prospects on new inventory and offers
- Simplify partner onboardings
Increase cross-sales, upgrades and service revenue
Spot up-selling and cross-selling signals by tracking buyer’s interactions on your website and ads. Increase CLV and retention rates by acting upon cross-sell, upgrade and service opportunities automatically.
Explore Opportunity Management
Automotive CRM for Inventory & Partner Management
Stay on top of your SKUs with seamless inventory management
Track and monitor every showroom, warehouse, and vehicle units
- Build custom dashboards to view SKU movement across each level
- Map showroom executives to each vehicle unit
- Predict trend reports on how each showroom is performing
- Add booking opportunities and map potential buyers
- Easily edit your inventory to add/remove vehicle units
Empower your field force with an integrated Mobile CRM
- Plan and prioritize test drive bookings
- Optimize their meeting schedules
- Update/add buyer inquiries on-the-go
- Geo-fence tasks to know where your field sales teams are
- Track field agent performance and funnel reports
- Enable 1-click text/call for faster connectivity rates
Manage Your After-sales Services Easily
Make Data-driven Decisions with
Actionable Insights
Get a 360-view on performance, ROI, revenues, and business trends.
Performance reports
Field Agent, vehicle type, lead source performance.
ROI reports
Marketing channel, showroom, aggregator ROIs
Revenue reports
Showroom, sales executive, unit-wise revenues
Business trends
City, area, aggregator, buyer persona level business trends
Create a Smooth-selling Engine for Your Auto Sales with LeadSquared’s Automotive CRM
Automation CRM FAQs
What is CRM in automotive industry?
CRM in automotive industry refers to managing interactions and building strong relationships with vehicle buyers and sellers. Automotive CRM helps you streamline sales and dealership operations and aligns your teams and processes to bring in more revenue.
What is automotive lead management?
Automotive lead management is the process of capturing inquiries from multiple sources, qualifying & distributing leads based on showroom, vehicle type & location, sending out omnichannel communication, and tracking buyer touchpoints from inquiry-to-delivery & after-sales.
Why is an automotive lead management software important?
The importance of having an automotive lead management software translates to:
- Effective management of inquiries, vehicle aggregators
- Monitoring and improvement of showroom executives’ performances
- Improved buyer engagement
- Streamlined sales and inventory management
- Better tracking of sales from various campaigns, showrooms, and agents
- Centralized platform for buyer documents and conversarions.
What can an automotive CRM help you achieve?
A good automotive CRM can help you achieve –
- Higher operational efficiency
- Optimal usage of financial resources
- Deliver better customer experiences
- Build proficient sales teams
Which is the best CRM for automotive dealers & services?
If you are looking for a complete automotive CRM, then LeadSquared should be your top choice. Here is why it is the best!
- It’s the most cost-effective CRM in the market
- It is easy to set-up and simple to use.
- Provides Out-of-the-box integrations with telephony and marketing tools you use
- Supports custom automations as per your sales process
- Seamless inventory management bringing in your dealer & partner information on the same platform
- Manage the work days of your field teams with a mobile CRM
What is the price of Automotive CRM software?
LeadSquared’s automotive CRM starts at a price of ₹1250/per month-per user. If you are looking for an end-to-end auto management platform with inquiry, inventory, partner, and field force management—this is a great price point to start with.
