Get higher efficiency out of your call center, feet-on-street, digital sales and merchant operations
Explore LeadSquared Sales CRM Software for:
In most B2C businesses, the prospect-to-customer journey is never straightforward. In fact, there isn’t just one path-to-closure.
There are multiple sales journeys, involving different channels, processes, teams, and touchpoints. LeadSquared connects them all – processes, distributed teams, and touchpoints – to give you one complete end-to-end sales execution platform – for your digital teams, call center agents, feet-on-street teams (sales, partner onboarding, service), and operations. LeadSquared cuts down all the noise that your teams constantly wade through and allows them just to focus on just their next task, enhancing their efficiency and helping them sell more.
Increase your sales team’s efficiency by guiding them of the next best step to take
Capture leads from all your channels automatically, manage them intelligently, transfer them to the right teams (and people). Ensure zero lead leakage and zero missed opportunities.
Automate lead qualification, prioritization, and distribution to relevant people & teams based on advanced lead & agent attributes. Timely contact = higher conversions.
No-code sales process builder. Sketch the best-possible sales workflows for your different products & teams. The sales processes are dynamic and completely flexible.
Remove all distractions from your sales teams’ day & guide them of the next best step. Spot sales opportunities, and notify the right agent to take action – automatically.
Plan the workday of all your customer-facing teams (digital, call center, or field). So, they can concentrate on doing more – thereby increasing their productivity.
LeadSquared connects all your teams and processes together – multiple processes, distributed teams, and sales touchpoints can all be mapped in one platform.
With LeadSquared’s mobile CRM, your salespeople can do everything on-the-go – their tasks, document upload, lead transfer – while you live-track them from miles away.
Custom dashboards and 100s of default reports measuring everything important to you – campaign performance, agent productivity, or revenue metrics.
Integrate LeadSquared with all the other apps you use and love – native connectors, robust APIs, and developer platform.
Create highly efficient workflows without IT help
No matter how many products, teams, or sales processes you have – you can manage every single one of them within one platform, and sketch several different sales processes simultaneously. The sales workflows require no coding and are completely flexible.
Distribute leads by any number of lead or agent attributes – lead location, products, agent seniority, performance, and more. Consider the potential deal size, preferred language of communication, and other parameters to completely customize your distribution criteria.
Remove all the clutter from your salesperson’s work area. Promote productivity by showing them just the meaningful tasks listed in order of priority.
Choose what’s right for you. Whether you are a B2C organization managing several opportunities for one single prospect or a B2B one, nurturing relationships with different prospects from the same organization. LeadSquared allows you to set your sales processes the best way possible for your business.
Empower your field agents to be super-productive on the go – make calls, find prospects near them, transfer leads, and sell more. Track your entire field workforce as well. Monitor their geolocation, the meetings they attend, the distance they travel, their attendance and incentives, and everything else in between.
Keep a track of emails sent by your team, as well as the open & click rates.
Keep a tab on the call volume, connect rate, and successful conversation numbers.
Track the number of leads in each stage of the pipeline for your teams and reps.
A real-time metric on the meetings your field agents have every day.
Keep a tab on all the deals your reps have closed against their commitment.
Track the revenue contributed by each rep and shortfalls vs. the activities performed.
The LeadSquared platform is flexible, making the adoption and execution of your existing sales process very simple. We can effectively monitor sales follow-ups and track all offline and online activities. It is a very well thought out application and sometimes will surprise you in terms of the things it can deliver.
We have observed that with the introduction of LeadSquared, the average sales per day per agent (i.e insurance sales) has moved up by 40% and the lead-to-sale ratio has increased by 35%. And this is just in three months. Plus the support has been phenomenal, even over the weekends and holidays.
Book a demo of LeadSquared Sales Execution CRM
