TRANSFORMING VENDOR ONBOARDING FOR SOME OF THE BEST marketplaces in the world
Easy to use, easy to adapt - across teams and hierarchies
Allow your vendor onboarding teams to collect, upload and sync documents digitally and paperlessly – while on the field. Route them to the verification team based on agent availability or any criteria of your choosing. Integrate with verification systems in real-time.
Your vendor onboarding team might be divided by the product category or verticals that they handle. Dynamic forms make their work easy by displaying only the fields necessary for their particular vertical. This gives your team a clutter-free experience when they onboard a new vendor, reduces the chances of manual error, and speeds up application.
As soon as the vendor onboarding team adds a new partner, you can route them to the verification team based on agent availability, vendor category, product category or any other criteria of your choosing. Integrate with verification systems in real-time. Approvals or rejections can then instantly happen.
Make it easy for them to plan their day, their week and their month
LeadSquared automatically plans your vendor onboarding agents’ day, including meetings in order of priority, best routes to follow, goals for the day and more. Increase your team’s productivity by auto-identifying possible meetings in their proximity.
Track everything your vendor onboarding team does. There’s auto check-in for agents, geo-tracking to validate meetings, geofencing to identify location mismatch and ensure no meeting is misrepresented, and tracking of all the conversations and activities.
Trak their performance, suggest corrective actions and more
And suggest corrective actions accordingly. You can measure the performance of one vendor against others. Accordingly, trigger messages for vendors with tips to improve performance, and for account managers to take relevant action. Set tasks automatically for account managers as well.
Allow your team to identify and act upon upsell opportunities, using digital signals + manual activity addition.
For instance: Agents can add activities straight from their mobile app if they identify the need for a loan or insurance (if that’s one of your offerings for your vendors); tasks are then automatically created for the loan/insurance teams to connect with the vendor.
As soon as a vendor meeting is over, you can automatically send meeting details, onboarding steps, tips to improve an existing vendor’s performance and more to the vendor based on the disposition of the meeting.
Where an individual salesperson took around 8-10 mins to fill in the required details of a prospective supplier, with LeadSquared it just takes a minute. The best part – not only are our suppliers engaged, but the onboarding process have become much easier for our team. The productivity is up 70%.
Manager - Inside Sales
The typical onboarding process for each Dunzo partner store previously took days as it involved multiple steps including capturing details of the store, verification, negotiation, cataloging and more. With LeadSquared, Dunzo has managed to shorten this cycle while improving team collaboration and efforts. The key has been a streamlined process and an efficient team, allowing them to undertake vendor onboarding at scale.
CEO & Co-Founder