Shreya Singh

7 best practices for your healthcare call center to improve patient satisfaction and retention....

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I hope you didn’t miss Part 1 of this two-pack. The first article addressed why and how digital insurance agencies grow faster and earn more. In the conclusion, I write about some of the tools mentioned in Rise of the Digital Insurance Agency, research from AgentForTheFuture.com. Now, in this article, I go one-on-one with Avdhesh...

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As a healthcare organization, you offer medical services and perhaps a specialty of some kind. Obviously, new patients will easily find you online when they need the type of care you and your team provide. Attracting new patients is simple, right? If only it was that easy. For better or worse, more than 60% of...

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“I went to Google, typed in San Francisco chauffeur or San Francisco limousine, I just filled out an excel sheet, and I just started dialing for dollars, right? The first ten guys I called, three of them hung up before I got a few words out, a few of them would listen for like 45...

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