NoteSpark analyzes 100% of your calls and reveals the patterns across them, right inside LeadSquared.
00:12Speaker 1Hello, this is Neha calling from Twin Health.
00:19Speaker 2Yes, I filled the form last week.
00:24Speaker 1Is this a good time for two minutes?
Prospect is comparing term plans for tax saving and family protection. Budget indicated at ₹1–1.5K/month, decision expected in 2–3 weeks.
01:04Speaker 2Premium thoda zyada lag raha hai. HI
01:11Speaker 1I can share a lower-cover option too. EN
01:19Speaker 2Ho, mala te WhatsApp var pathva. MR
Walk through it in five steps: set it up once; then capture, understand, act, and coach.
In the Playground, you tell NoteSpark what to listen for, test it on real recordings, and roll it out only when you like the result.
Start with ready-made insights, or build the ones your sales process needs.
Give each team or revenue motion a setup tailored to its goals and workflow.
Add your product, industry, and company terms to match how your team talks.
Try every setup on sample recordings, so nothing reaches a live call until it’s right.
Inside the Lead Tab, every call arrives as a transcript, a summary, and the languages detected. No manual notes, no tab to switch to.
See every call this lead has had in one place, each with its sentiment and language.
Read the conversation with speaker and timestamp, or replay it with the transcript in sync.
Get the gist of any call in seconds, without having to replay anything.
Keep the full context, even when a call switches language, so nothing is lost to a language barrier.
Beyond what was said, you see how interested the lead is, whether they qualify, and what’s in the way.
Know how interested the lead is and how the call felt, without having to listen back.
See whether the lead qualifies, so you chase the right ones first and forecast with confidence.
Spot what’s standing in the way of the sale, the moment it’s raised on a call.
Find out who you’re up against, and exactly when they came up on the call.
Commitments made on the call become action items on the lead, so nothing depends on anyone’s memory.
Get every commitment made on the call, pulled out for you automatically.
Turn any action item into a to-do on your list, without retyping a thing.
Send a proposal, document, or WhatsApp message straight from the action item.
Ask about any call to prep a follow-up, handle an objection, or pick up the next call.
In the Dashboard, one screen shows how every call, agent, and campaign is really doing. In the Manager View, you go from that big picture to the exact moment that needs coaching.
Track call quality, talk-to-listen ratio, and sentiment to see who to learn from and who to coach.
See overall call sentiment and how each agent compares, filtered by workspace, agent, or campaign.
Confirm every recording was processed, with status and timestamps, so nothing slips through.
Open any call and see where it turned, with an AI summary and key moments.
Build talk tracks from your best calls, so new reps learn from real conversations.
Everything you need to know about how NoteSpark turns your calls into insights and next actions.
NoteSpark is AI call intelligence built into LeadSquared. It analyzes 100% of your call data to surface key business insights, reveal patterns across conversations, and recommend the next best action for every lead.
Every call, not a sampled few. Insights are generated automatically after each call, so there's no manual entry: transcripts, summaries and action items simply appear on the lead.
Speaker-aware transcripts with timestamps, an AI-generated summary, overall customer intent and sentiment, qualification signals, objections, competitor mentions, commitments and action items, and talk-to-listen ratio. You can also add custom insights for your own process.
Yes. NoteSpark understands 10+ languages, including Indian languages such as Hindi and Marathi alongside English, and keeps the full context even when a conversation switches language mid-call.
Right inside LeadSquared. Every call lands on the lead in the Lead Tab, the Dashboard shows how conversations, agents and campaigns are trending, and the Manager View takes you from team performance to the exact moment in a call. Action items turn into tasks in one click.
Yes. In the Playground you choose ready-made insight blocks or build your own, map different setups to different teams, and teach NoteSpark your product and industry terms, then test on real recordings before rolling out. Detailed Logging shows exactly how every call was processed.
Bring NoteSpark to your LeadSquared account and hear what your calls have been telling you.
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