Get higher efficiency out of your call center, feet-on-street, digital sales and merchant operations
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Lead capture
Increase in sales efficiency
Increase in call center performance
We have a large team, and with it comes custom requirements+ adoption challenges. But, within the first few hours, our team was able to recognize LeadSquared’s value.
We were able to configure all the required targets for our team like how many leads we are getting, what actioning has been done, what is conversion rate, how many leads have been closed by the team with respect to their target. Being able to configure all different kinds of targets makes goals a very critical feature for us now.
LeadSquared’s automated lead allocation to agents enables almost a real-time touch-base with the drop-off user thereby increasing the probability of a positive conversion, and a better customer experience. The tech-support is very prompt and resourceful which ensures a near-zero downtime and no negative business impact
