SkillEnable Transforms Lead Management & Admission Operations with LeadSquared

Abbyshek-Chandra

“With Google Sheets, we faced data security issues, missed follow-ups, and no way to confidently track enquiries. As volumes increased, the system simply couldn’t support us.”

SkillEnable
cta img

10x your sales productivity with LeadSquared.

Book your 1-1 consultation today!

20%

Productivity Boost

40%

Higher Conversions

50%

Faster Response Time

Secure Integrated Education CRM:

  • An education-focused CRM solution
  • End-to-end implementation — no third-party dependencies
  • Seamless integrations with all key channels
  • Automation-first architecture
  • Indian platform with robust data protection
20%

Productivity Boost

40%

Higher Conversions

50%

Faster Response Time

Ready to get started?

About SkillEnable

SkillEnable (SkillEnable Edutech Private Limited) the parent company behind the globally recognized Academy of Vedic Vidya. Their portfolio spans Astrology, Numerology, Reiki, Tarot, and other ancient Indian knowledge systems — all delivered 100% online through live instructor-led sessions.

With thousands of learners joining every month across India and abroad, SkillEnable is on a mission to make structured spiritual education accessible, credible, and professionally transformative.

The Challenge: Scaling Fast with Fragmented Systems

Before adopting LeadSquared, SkillEnable was growing rapidly, but their internal systems couldn’t keep pace. Enquiries were managed via Google Sheets, resulting in:

  • Lead leakage & security risks
  • Slow and inconsistent follow-ups
  • Complex, manual assignment of leads
  • Delayed enrolment decisions due to unorganized communication tracking
  • No structured visibility into the team’s performance

With SkillEnable scaling rapidly and learner interest rising across channels, the team felt the need for a more robust system than spreadsheets. They wanted to bring greater structure, automate repetitive tasks, and ensure every prospective learner received timely and personalized engagement. This natural evolution in their operations prompted the shift to a purpose-built CRM.

Why SkillEnable Chose LeadSquared

After exploring several CRM providers, LeadSquared emerged as the clear choice because it offered what other systems didn’t:

  • An education-focused CRM solution
  • End-to-end implementation — no third-party dependencies
  • Seamless integrations with all key channels
  • Automation-first architecture
  • Indian platform with robust data protection

“LeadSquared offered everything under one roof — technology, implementation, integrations, and scalability. For a growing Indian company, this was exactly what we needed.”
-Nirpeksh Kumbhat, CEO SkillEnable Edutech Private Limited.

How LeadSquared transformed SkillEnable’s Admissions Engine

1. Unified Lead Capture Across Channels
All enquiries, from social media, the website, Meta forms, and WhatsApp, now auto-sync into LeadSquared in real time. This eliminated manual data entry, reduced errors, and ensured no lead ever went unnoticed.

2. Smart, Automated Lead AllocationUsing rules based on location, course preference, and counsellor workload, leads are automatically assigned to the right admissions associate. This automation alone cut response time by 50%, enabling counsellors to connect faster and convert more.

3. Structured Learner Journeys & Stages
LeadSquared helped SkillEnable design a structured, predictable journey from enquiry → counselling → enrolment → onboarding.

Each stage now includes:

  • Automated follow-up reminders
  • WhatsApp and email nudges
  • Documentation triggers
  • Real-time counsellor tasks
  • Status-based workflows
  • Lead scoring for prioritization

This removed ambiguity, improved personalization, and ensured consistency across the admissions team.

4. Real-Time Dashboards & Decision IntelligenceCounsellors, managers, and leadership teams now access dashboards that show:

  • Daily/weekly follow-up performance
  • Hot leads & at-risk opportunities
  • Conversion insights per channel
  • Counsellor productivity metrics
  • Revenue and enrolment funnel visibility

This eliminated manual reporting entirely.

“Decision-making has become much faster. Every team member sees relevant dashboards as soon as they log in — no more manual report creation.”

5. WhatsApp Automation for High-Volume Engagement

As enquiry volumes exploded, SkillEnable integrated WhatsApp via Interakt, enabling:

  • Auto-capture of chat enquiries as leads
  • Instant auto-responses
  • Template-driven follow-ups
  • Mobile-friendly conversational admissions

This significantly improved conversion from high-intent WhatsApp leads.

The Impact: A Faster, Smarter, Revenue-First Admissions Engine

Productivity Improvements

  • 20% increase in overall team productivity
  • 35–40% increase in conversion rate
  • 28% improvement in lead capture accuracy
  • 20–25% increase in enrolment conversion
  • 50% improvement in first response time
  • 25–30% improvement in timely follow-up compliance
  • 20–22% improvement in revenue outcomes

Growing Together: Partnership Built for the Long Term

As SkillEnable expands, so does its adoption of LeadSquared:

  • More sales users onboarded
  • More automations added
  • More workflows created
  • More channels integrated

SkillEnable now plans to extend LeadSquared to its second B2C brand and is excited to adopt future AI capabilities from LeadSquared, including advanced analytics and conversation intelligence.

“A CRM is essential to scale. LeadSquared provides an all-in-one solution without dealing with multiple vendors. It’s a partner we trust and will continue to grow with.”
-Nirpeksh Kumbhat, CEO SkillEnable Edutech Private Limited.