Rise of InsurTech: Evolving Technology and Customer Expectations

With its burgeoning middle-class population and increasing mobile and internet penetration, India has become the second-largest InsurTech market in the Asia Pacific region and one of the fastest-growing markets in the world. A tremendous opportunity is waiting to be realized as InsurTech players paint a promising picture.

Key Discussion Points:

  • Technology disruption in a legacy industry: How technology is enabling a UPI moment for the insurance industry.
  • Developing a digital strategy, including artificial intelligence, data analytics, automation, and other solutions to enhance customer experience.
  • Operating at scale: How technology is putting the power back in the hands of the insurance customer.
  • Exploring various D2C digital channels while leveraging the online footprints of customers across various functions like pricing, claim prediction, etc
  • What’s next for InsurTech: Emerging technology trends that will pave the way for future insurance



Sorabh Bhandari
Co-Founder & Director, Riskcovry

Sorabh is a thorough deal-maker at heart and loves to juggle multiple core roles at Discovery. He has built sales for large private carriers, worked intensively in Corporate finance M&A, built large-scale marketing & distribution teams, and driven affinity verticals across EMEA regions for complex organizations. He has previously worked in leadership positions for large MNC insurance companies and across industry verticals for Corporate Finance practice at Arthur Andersen and Ernst & Young in his stints in London and India. His favorite place to be is painting canvases with his two sons.


Nilesh Patel

Co-Founder & CEO, LeadSquared

Nilesh is the CEO of LeadSquared, a sales execution platform. He is focused on helping businesses in high velocity, high volume sales to improve their sales execution and increase sales efficiencies. He is on a mission to build LeadSquared as the software partner of choice for sales execution for businesses. Previously, Nilesh was the founder of Proteans, a recognized leader in the software product development services space. Nilesh has a degree in engineering from Delhi University, and before founding Proteans spent four years in IBM with their microprocessor test tools division. 

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