The LeadSquared CRM helped bring this process, which took almost a day, down to just a few minutes. Once the lead gets added, using LeadSquared’s connectors, the salesperson receives a notification. Five minutes after the enquiry is made, the buyer is contacted, and the consultancy process begins.
The faster response time increases the buyer’s belief that their query is being looked at on high priority. It also ensures that Propcrown beats their competition by reaching out to the leads first.
By setting up the right processes and optimising them with LeadSquared’s features, Propcrown has increased their overall conversions. Their sales efficiency is up, and they’ve seen a significant improvement in customer engagement. Propcrown feels like they can expand into new regions and grow their business faster.