From Traditional to Digital:​ Building a Customer-Centric Insurance Strategy

Feeling the pinch of a stagnant insurance strategy in a rapidly evolving digital world? You’re not alone.

A recent industry report revealed that 72% of Indian insurance customers crave a more personalized and user-friendly experience. Meanwhile, untapped markets, the advent of new technologies, and other such growth aspects call for a complete ‘rethink’ of growth strategies by insurers.

If you resonate with this, watch this virtual roundtable on redefining insurance and tap into the digital revolution!

Key Discussion Points:

• Transforming customer experience in insurance
• Democratizing insurance by catering to unserved and underserved markets
• The Indian regulatory landscape for insurers
• Humanizing and implementing digital strategies to foster growth

Speakers

Kamlesh Manuja

Head of Business Development & Partnerships, Edelweiss Life Insurance

Ankit Goenka

SVP & Head of Customer Experience, Bajaj Allianz

Arun Kaushik

Head of NBFC, Online Partners & Agency (North), ManipalCigna Health Insurance

Vineet Sharma

Director of Business Development, LeadSquared