Insurance webinar - how to acquire and retain customers through automation

The insurance industry has been drenched in never-ending paperwork for as long as you can imagine. From data entry and underwriting to claims processing, there’s always a looming risk of process inaccuracies due to human error. With automation becoming more commonplace in insurance, insurers are looking for ways to streamline their most mundane and repetitive yet necessary activities. It is an opportunity that insurers cannot overlook.

Discussion Points:

  1. Technology trends that will pave the way for insurance in the future.
  2. Role of automation in insurance to win the race of digitization.
  3. Various process segments in insurance where automation has proven to be effective.
  4. Ways to make your sales team efficient and productive while improving the customer service


Dibyendu Nandi - Aviva Life Insurance

Dibyendu Nandi



Dibyendu is a sales & distribution professional with over 23 years of overall work experience and certification in general management, technology & innovation from MIT Sloan School of Business Management in Massachusetts, USA. Over the last decade and half, he has played various leadership roles in multiple distribution channels in various companies in the Indian Life Insurance Industry. Dibyendu is a digital enthusiast and takes a keen interest in business transformation through new Initiatives & technology.

Anil Kumar - Director - Sales - LeadSquared

Anil Kumar



Anil is a highly motivated sales professional with over 12 years of strategic and consultative selling experience. He has tried and tested selling success strategies that encompass managing the entire sales cycle effectively from prospecting the initial contact to sales closer. He can quickly establish rapport, discuss and evaluate client needs, and recommend solutions to best meet customer requirements with his exceptional customer service skills. Through this webinar, Anil aims to talk about the power of automation.

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