Fintechs, NBFCs, and Banks are witnessing a borrowing binge with the onset of newer customer segments constituting digitally native millennials and Gen Z customers. To bridge the gap in expectations, these financial institutions need the right tools and technology at their disposal.
Key Discussion Points:
- Current industry challenges in ensuring a good borrower experience
- How lenders can transform borrower experiences today with technology that can make processes more flexible and agile
- Tools that empower employees to ensure a more organized and streamlined back-end experience
- Technology solutions to enable lender matchmaking and upselling loan products
Co-Founder, Finance Buddha
AVP- South Sales, LeadSquared