6 Best Bitrix24 Alternatives for 2025

Bitrix24 brings a lot to the table as a CRM and project management tool. It’s designed to be an all-in-one workspace and has earned solid reviews across platforms like G2, Capterra, and Gartner. The platform also offers users telephony features, a website builder, and even contact center management options. 

But despite its range of features, Bitrix24 isn’t always the easiest tool to work with. Many users find it hard to navigate, slow to learn, and heavy on system resources. For teams that just want to get to work without a steep learning curve, it can feel like more effort than it’s worth. 

In this guide, we break down 5 best Bitrix24 alternatives. We’ll see what each tool excels at, how they’re priced, and what real users are saying about them — so you can find one that best matches your needs. 

(Please note, since the number of reviews for each product is inconsistent, the average rating column is just to give you an idea about customer perceptions.)

Top 6 Bitrix24 Alternatives for 2025

1. LeadSquared

LeadSquared is a sales, marketing, and service CRM that provides all the solutions you need to improve your business, packed in a single software. The CRM improves team efficiency by offering solutions like advanced reporting, tasks and workflow automation, reminders, create customizable templates, employee management, collaboration, and much more.  

This CRM has been rated 4.4 out of 5 on average on G2, Capterra, and Gartner.  

What makes LeadSquared an excellent Bitrix24 alternative?

Let’s take a look at some of LeadSquared’s pros: 

• You get powerful drag-and-drop campaign and workflow automation, letting you run drip sequences, reminders, and lead assignments on autopilot.

• You can capture and score leads in real time, consolidating data from web forms, landing pages, chat, ads, calls, and text messages—then automatically shift leads through your funnel based on their activity.

• You’ll find ready-made templates and automation stacks for verticals like edtech, healthcare, finance, and more—helping you launch quickly with industry-specific best practices.

• You get comprehensive real-time analytics and reporting, including performance on drip campaigns, lead sources, revenue funnels, and team activity. This helps you make data-driven tweaks fast.

LeadSquared is also far more user-friendly and requires no prior technical experience to learn. The UX is also well thought through and the platform is easily adaptable. 

Price 

This CRM has three price packages, out of which the most feature-extensive package will set you back by just $100 per user/ month. You can check out their pricing page if you want more information on the structure below.  

• Lite – $25 per user/month 
• Pro – $50 per user/month 
• Super – $100 per user/month 

What are some cons of using LeadSquared?  

A chink in this CRM’s armor is that it is “Sometimes very slow to load” according to reviewers on G2.  

But with the company’s excellent record for customer service, this issue will likely be resolved soon.  

Overall, LeadSquared is a highly scalable end-to-end sales, marketing and service automation solution that makes it suitable for businesses of all sizes. 

2. EngageBay 

EngageBay is a comprehensive sales and marketing tool that, like Bitrix24, is popular for its project management and workflow automation services. EngageBay is relatively more affordable and is better suited for smaller businesses. 

This software is rated 4.6 on average on G2, Capterra, and Gartner.  

What makes EngageBay an excellent Bitrix24 alternative? 

EngageBay offers impressive customer support, which, combined with the fact that it has a really short learning curve, leads to a great user experience. 

It also helps you: 

• Manage email campaigns, deal pipelines, helpdesk tickets, and live chat from one place 

• Set up automated workflows to handle tasks like lead assignment, follow-ups, or deal updates 

• Connect your email, calendar, text messages, and phone calls directly within the CRM to streamline communication and reduce context switching. 

• Track deals and tasks using visual boards, so you can quickly see what’s in progress and what needs attention across your sales pipeline. 

Another great thing is that the company takes feedback continuously to update the product. “This is one of those products that gets better, not worse, the more you dig into it.   

Price  

EngageBay has framed its prices keeping in mind SMBs and start-ups. This makes the CRM extremely affordable. You can check their pricing page for more information on the features you get in different packages.  

• Free – $0 per user/month  
• Basic – $12.74 per user/month 
• Growth – $42.49 per user/month 
• Pro – $84.99 per user/month 

What are some cons of using EngageBay?  

Integration is one of the main area where EngageBay draws the short end of the stick. While Bitix24 comes with an open API that makes it easy to integrate with other apps, EngageBay only integrates with a handful of businesses and applications.  

Another aspect that EngageBay needs to improve is its glitchy software. As one user shared on G2, “It loads. sometimes. But it’s manageable.” 

This CRM is made for companies just getting off the ground and aren’t looking to scale up anytime soon. If you are looking for a feature-extensive, scalable solution for your business, this CRM might not be the best fit.  

3. Monday.com 

Monday.com CRM is also famous for project and business management. Some of the platform’s key features include an interactive dashboard, workflow and process automation, and customizable forms and docs.

This CRM has a high rating of 4.6 on average on G2, Capterra, and Gartner.  

What makes Monday.com an excellent Bitrix24 alternative? 

Compared to Bitrix24, Monday.com provides better customer support and more intuitive dashboards. It also offers additional features, like A/B testing, which Bitrix24 doesn’t. 

Monday.com also provides flexible dashboards, whether it is client management, lead generation, team management, or any other purpose. 

• You can create automation rules to assign leads, update deal stages, and trigger follow-ups without writing any code. 

• Customize dashboards using Kanban boards, timelines, or charts to view your sales pipeline and team activity. 

• Send and track emails directly from the CRM using Gmail or Outlook integration. 

Access real-time reports to track sales activity, forecast revenue, and measure team performance.

Price 

This software provides a free package with limited features, along with four other paid packages. To know more about what features are included at what price, you can take a look at their pricing page.

• Individual CRM – $0 per user/month 
• Basic CRM – $10 per user/month 
• Standard CRM – $14 per user/month 
• Pro CRM – $24 per user/month 
• Enterprise CRM – customizable 

What are some cons of using Monday.com?  

Monday.com CRM lacks VoIP telephony services and email servers. If these are some things that are essential to your business, then this software may not be the best fit for you. 

Another problem with this Bitrix24 alternative is its long setup time, to configure the software based on your business requirements. Monday.com has a lot of features but lacks essential automation and has long implementation periods. 

Some users also report that Monday.com can feel overly complex for businesses with simpler CRM needs, and that performance can slow down when working with multiple boards. 

4. Zoho 

This SaaS company provides a range of products in its suite. Zoho CRM is best known for its contact and lead management, delivering many other features like email marketing, interaction tracking, and segmentation. Apart from CRM, the company also provides a range of products in its suite.   

What makes Zoho an excellent Bitrix24 alternative? 

One of the things that makes Zoho a great Bitrix24 alternative is that it is more affordable while offering a range of features that Bitrix24 lacks. 

Zoho CRM helps you: 

• View reports at a glance and motivate your team with built-in gamification features like badges, leaderboards, and trophies. 

• Map and automate each stage of your sales or onboarding process using a visual customer journey builder (Pathfinder). 

• Ask questions by chat or voice, get predictions, automate tasks, and extract insights on deals with its AI assistant, Zia. 

• Customize workflows and data by adding your own fields, modules, and automation logic using prompts or visual editors. 

Zoho also offers excellent contact management features such as automated reminders and email integrations. 

Price 

Zoho has four packages, the most expensive being just over fifty dollars per user per month. You can check their pricing page for more information.   

• Standard – $14 per user/month 
• Professional – $23 per user/month 
• Enterprise – $40 per user/month 
• Ultimate – $52 per user/month 

What are some cons of using Zoho?  

One of the aspects where Zoho fails to stand up to Bitrix24 is that the former provides only cloud services, while the latter can be hosted on private servers as well. 

A reviewer also pointed out that “There is limited customer support, and the software requires a lot of customization” during its implementation. 

Another issue is that while the CRM easily integrates smoothly with applications in its own suite, customers found that this wasn’t the case with third-party software. 

Some users also mention that the workflow feature is not always user-friendly and reports may not always produce reliable results.

5. Scoro 

Scoro, with an average rating of 4.3 on G2 and Capterra, is an end-to-end work management software. It helps teams, sales, and projects come together. Teams can create project budgets, manage tasks, track invoices, keep all information in one place, and automate processes using the platform. 

What makes Scoro an excellent Bitrix24 alternative? 

Well firstly, Scoro has a great organizational structure, where the different modules are logically connected and easy to navigate. This makes it really simple to use. 

Some of the pros of Scoro include: 

• Its ability to help you organize projects and tasks using boards, lists and cards. It also allows you to track progress, dependencies, and workflows in real time. 

• Its calendar featuresallow you to manage tasks, meetings, and deadlines from one shared calendar. It also comes with flexible daily, weekly, and monthly views and drag-and-drop rescheduling. 

• Ability to build detailed checklists within tasks to track subtasks, deadlines, assignments, and completion status. 

• Customizations capabilities that can help you manage workflows, budgets, and reports. It also helps automate steps like converting quotes to projects, without needing to code. 

One other positive of Scoro is that it also provides terrific customer support, which helps users fix problems quickly. 

Price 

Scoro has packaged its features at four different price points. You can check out their pricing page for more details on the features that each package includes. .  

• Essential – $26 per user/month 
• Standard – $37 per user/month 
• Pro – $63 per user/month 
• Ultimate – not disclosed 

What are some cons of using Scoro?  

Users say Scoro CRM can sometimes have synchronization issues, which leads to the disappearance of contacts from your list. 

Integrations are also not the platform’s strong suit, as customers reviewed that there “are no valuable integrations, and even though there are APIs, they sometimes malfunction.” 

Some users also say that creating complex relationships between tasks can be tricky, and scaling up for larger enterprises may be a challenge.

6. HubSpot

HubSpot is a cloud-based CRM built to support marketing, sales, service, and operations teams in a unified workspace. Its free CRM tools are popular among small to mid-sized businesses, and you can add paid “hubs” for extra capabilities like automation, reporting, and customer service. 

What makes HubSpot a solid Bitrix24 alternative? 

It’s easier and faster to use with its more intuitive workflows. While Bitrix24 can feel cluttered, HubSpot is known for its clean interface and smooth onboarding experience. 

HubSpot is also especially strong when it comes to lead generation and nurturing. From capturing leads through forms and landing pages to guiding them with personalized email campaigns, the platform removes much of the manual effort sales teams typically face. 

HubSpot CRM helps you: 

• Start with a free plan that includes contact management, email marketing, live chat, and lead capture forms, enough to get moving without upfront costs. 

• Pull in contact details from online sources automatically, saving you from tedious manual data entry while keeping records up to date. 

• Build and automate multi-step email workflows to stay in touch with leads at every stage of the funnel 

• Connect seamlessly with apps like Gmail, Slack, Zoom, and over 200 others 

Price 

• Free plan covers essential CRM features. 

• Starter: from $45/month for marketing features and automation. 

• Professional: around $800/month for advanced workflows and reporting. 

• Enterprise: several thousand dollars/month for more scale and customization. 

What are some cons of using HubSpot? 

• Costs can rise quickly once you move past the free tools and need deeper automation or reporting. 

• Customization beyond pipelines is limited unless you’re on higher-tier plans. 

• Advanced reporting tools are gated behind the Professional and Enterprise plans. 

Conclusion 

Bitrix24 is packed with features, but as we saw, it can be a difficult tool to work with. 

The alternatives we’ve covered here offer a range of options depending on what matters most to you, be it better task management, robust automation, or cleaner reporting. 

Among them, LeadSquared stands out for its flexibility and industry-specific tools. It is a strong choice if lead management and automation are your priority. It also offers ready-made templates for industries like education, healthcare, and financial services, which can save time if you’re looking for something more tailored out of the box.  

If you would like to know how LeadSquared would look like in practice, book a free demo now!

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