POWERING SALES EXECUTION FOR 1000+ BUSINESSES WORLDWIDE
LeadSquared allows you to sketch customer and prospect journeys visually, identify pain-points and drop-off areas, and plug the leaks. No matter what your campaign goal – new customer acquisition, dormant lead reactivation, increasing upsell/cross-sell rates, increasing renewal ratios, app installs, app usage, or anything else – LeadSquared allows you to build end-to-end customer journeys across communication channels and devices, to increase goal completion rates.
Enhance experience at every step of the journey
Build end-to-end customer journeys across communication channels and devices.
Make good customer experience a standard across all channels, paths and devices
Take any event as a trigger and guide them down the path you want them to take.
Capture live signals via prospect tracking on your website, and your other core systems (via APIs, LAPPS, or direct integrations), and automate intervention via the right channels – text or email messages, or manual intervention by call center and field agents.
Get to know your prospects and customers as real people.
Weave information together from multiple data sources. Access their demographics, social profiles, behavioral data (activity tracking, conversation tracking – phone calls, emails, text messages & walk-ins), preferences, and more.
Build dynamic prospect segments & journeys. Analyze drop-off points and fix them.
Make good customer experience a standard across all channels and paths. No matter how many goals you have, you can create journeys for all of them within one system. The workflows require no coding and are completely flexible.
The LeadSquared platform is flexible, making the adoption and execution of your existing sales process very simple. We can effectively monitor sales follow-ups and track all offline and online activities. It is a very well thought out application and sometimes will surprise you in terms of the things it can deliver.
Chief Operating Officer
LeadSquared has time and again proven its expertise in solutions and enabling products with scalability and superior user experience. With the strong workflow and automation editors, we were able to simply transplant ideas and flowcharts from paper to browser in record time. LeadSquared has been a great partner, taking the initiative to understand the nuances of our Sales support process, and contributing to the success of Max Life’s overall Digitization journey.