Recorded Webinars

[Webinar] Accelerating Business Growth with Upcoming Innovations in Cloud Telephony
The Covid – 19 pandemic drove businesses and entrepreneurs to embrace technology like never before. We’re looking into the role of innovations in solving age-old call center issues and growing businesses in the post-pandemic world. Key Discussion Points: The changing landscape of call centers in the post – pandemic world How the latest innovations are...

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How to Master Contact Center Sales
The inability to contact clients was disheartening to most businesses during the pandemic. Right before Covid-19 had taken full effect, calls poured in from customers worldwide. The lack of prepared reps who could answer them from home was evident. Imagine a team of 10 dealing with 30-40 calls at the same time at home, disconnected...

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[Webinar] Discipline: The key to consistent sales success
Whether it’s Kevin’s experience as a Major in the Indian Army or Prashant’s motivation to wake up early in the morning for a run, discipline is a way of life for both of our speakers. Now, as a sales professional and the COO of LeadSquared, respectively, they bring the same discipline to their work. This...

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[Webinar] Sales Masterclass: Crushing Your Q4 Targets
Each sales team has one goal that they drive towards, growth. With the end of Q3, you need to design your game plan to crush your Q4 targets. This webinar provides you the ammunition to get a head-start towards closing the year with a bang. If you’re in sales and hungry for growth, watch the...

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[Webinar] Leveraging Digital Marketing To Boost Customer Acquisition & Engagement
Key Discussion points: The 2020 state of inbound marketing Core digital marketing strategies: SEO, content, and social media The advanced steps: PR, social shares & viral-posts Buyer behavior analysis to power customer acquisition strategy Digital marketing best practices to build and sustain customer engagement Speaker Vedanarayanan Vedantham SME Business Head, RazorPay​ He is a brand strategist...

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[Webinar] Manage Remote Call Center Teams And Operations
Key Discussion Points: Manage your call center teams with on-premise & cloud solutions Ensure higher productivity from your remote call center teams WFH: Achieve faster reach out, high-quality conversations & more sales Enhance customer experience and new customer acquisition Safeguarding data while WFH: Security measures you must take Use case discussion on Ameyo + LeadSquared integrated...

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[Webinar] Ensuring Business Productivity During Lockdown 2.0
Key Discussion Points: Are your sales reps armed with the right tools? How to make your teams productive, motivated & safe during the COVID-19 crisis How to identify potential upsell & cross-sell opportunities standing at your door. What are the pain points of your customers & what can you offer? Work from Home: Tips from successful experts...

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9 Growth Hacks for E-commerce Businesses: Webinar Recording
We can all agree that E-commerce is big! What with the successes of mass aggregrators like Amazon and Flipkart, as well as e-commerce platforms that cater to niches such as Nykaa, BigBasket and Zivame, the shopping experience has totally changed. Newer businesses are jumping on the bandwagon, and even old established businesses now have an option...

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How to Increase Revenue from Existing Customers – Webinar Questions and Recording
While we all are so busy trying to figure out ways to get more leads and customers, most of us neglect one very important point – how to increase revenue from existing customers. Guilty of this? Then this webinar is just for you! Saurabh Dayal, the Growth Head at Knowlarity Cloud Telephony, talks about 7 ways...

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7 Customer Engagement Strategies to Improve Retention (Webinar recording and FAQ)
By working with organizations like Tally and handling their strategic alliances and partnerships, one can gather a lot of knowledge. Following that up as the Chief Evangelist at Exotel, Nikhil Kumar has a lot to say about the know-hows of customer engagement. He has worked across platforms ranging from desktop products, SMB products, enterprise products...

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4 Pillars of a High-Performing Sales Process to Overcome Challenges (Webinar Recording & FAQ)
In our last session, Prashant Kumar, Sales Manager at LeadSquared talked about the 4 Pillars of a High-Performing Sales Process and how to overcome sales challenges. Sales folks, I hope you enjoyed the session and found value in it. Those of you who couldn’t make it, here’s the recording: View the Recording Question 1 How...

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Sales and Marketing Alignment – The Revenue Formula [Webinar Recording and FAQs]
In our last webinar “The Revenue Formula – Sales and Marketing Alignment,” we had a very good discussion about how both the teams can be aligned to work towards the same objective – revenue.  In case you missed it, you can watch the recording here View the Recording We got really great questions as well...

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5 Lead Engagement Methods You Should Be Using! [Webinar Recording and FAQ]
In our last webinar, we discussed lead engagement sources that marketers and business owners may not be using. In case you missed it, you can watch the recording here: View the Recording We have also compiled questions asked by attendees at the session and addressed them below. Question 1 For an IT company, what would...

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Predictive Lead Conversion – don’t waste time chasing the wrong leads (Webinar Recording and FAQ)
In our last webinar, we were joined by experts, Sanjay Shetty and Dr. Sunitha Thampi from Asymmetrique, a marketing agency offering brand solutions to a range of clients across different industries. Sanjay and Sunitha talked about the process and science involved in accurately predicting the conversion potential of the leads businesses generate. In case you missed it, you...

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Lead Qualification: 3 Steps to Conversion Success [Webinar Recording and FAQ]
In our last webinar ‘Lead Qualification: 3 Steps to Conversion Success’ we were joined by Ganesh Rajendran, Head – Marketing and Communications at Uniphore Software Systems. We discussed the lead qualification and its importance in helping businesses close more deals. Those of you who missed it, some of the questions asked during the session are summarized below....

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The Complete Demand Generation Toolkit [Webinar Recording and FAQ]
Our last webinar on “The Complete Demand Generation Toolkit,” taken by Muzammil Ahmed, Senior Manager, Inside Sales at LeadSquared discussed the key metrics of demand generation and the importance of striking the right note to help your salesforce nail its prospecting efforts. Those of you who missed it, here’s a summary of some of the questions asked during...

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Increase Your Conversions with Marketing Driven Sales [Webinar Recording and FAQ]
Our last webinar on “Increase Your Conversions with Marketing Driven Sales” taken by LeadSquared founder and CEO, Nilesh Patel, emphasized on having an perfectly aligned marketing and sales strategy to drive conversions. Those of you who missed it, here’s a summary of some of the questions asked during the session. View the Recording Question 1...

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Webinar Recording: Lead Nurturing Essentials to Drive More Conversions
The webinar on ‘Lead Nurturing Essentials to Drive More Conversions’ raised several pertinent questions about marketing, lead nurturing and lead management. For those of you who missed it, here’s a brief Q&A of the discussion. View the Recording Question 1 How to integrate outbound marketing efforts with inbound lead nurturing? Is it possible to do...

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Webinar Recording: How to organize your Lead to Revenue Lifecycle
A number of interesting questions were asked at the webinar ‘How to organize your Lead to Revenue Lifecycle’. Those of you who missed the webinar, here’s a summary of some of the questions asked during that session. You could also listen to the webinar recording here. View the Recording Question 1 What is the common...

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Lead Scoring: Strategies and Benefits (Webinar Recording and FAQ)
A number of interesting questions were asked at the webinar on ‘Lead Scoring: Strategies and Benefits’. Those of you who missed the webinar, here’s a summary of some of the questions asked during the session. You could also listen to the webinar recording on ‘Lead Scoring: Strategies and Benefits’ here. View the Recording Question 1...

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Webinar Recording: Lead Engagement Index – The New Trend in Town
A number of interesting questions were asked at the webinar on ‘Lead Engagement Index – The New Trend in Town’ conducted by Prashant Singh, CCO of LeadSquared. Those of you who missed the webinar, here’s a summary of some of the questions asked during that session. You could also listen to the webinar recording on ‘Lead...

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Webinar Recording: How to Implement Lead Management Best Practices
The webinar on ‘How to Implement Lead Management Best Practices’ emphasized on lead management and its best practices using LeadSquared. A number of interesting questions were asked by the attendees. If you missed it, you can watch the webinar here. View the Recording...

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