Ennoble Care Achieves 100% Process Visibility with LeadSquared

Photo of Hicham Moro of Ennoble Care

Our team, across various departments, uses LeadSquared for new patient intake. It has helped us decrease patient turnaround time and provides us the visibility that we lacked in our previous system.

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800+

New Leads Generated

Enhanced

Lead Visibility

Automatic

Workflows

Reduced

Turnaround Time

Ennoble Care Loves LeadSquared for its:

  • Ease of use
  • All-in-one capabilities
  • Flexibility across teams
  • Thorough stage tracking
  • Detailed reporting and analytics
  • Hassle-free data collection
800+

New Leads Generated

Enhanced

Lead Visibility

Automatic

Workflows

Reduced

Turnaround Time

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About Ennoble Care

Ennoble Care takes its name seriously and believes that caring is an honor. They create a space for easy and assisted living, providing housecalls, palliative care, and hospice facilities to their patients. The Hackensack, New Jersey based team of professional healthcare providers support people who need it the most, all across the United States.

Challenges

1. High Manual Effort:

Ennoble’s previous system involved no automation, which made all their processes cumbersome and frustrating.

2. Poor Lead Visibility:

They were unable to keep track of where the leads were coming from, or how to connect with them properly.

3. Improper Categorization:

As Ennoble mainly offers three services, they needed to ensure their leads were categorized according to the right fitment. Their old system was ineffective at doing so.

Solutions

Structured Workflows with Automations

Lead Classification? Solved. LeadSquared solves a major issue that Ennoble was facing, mainly organizing leads into categories. Automations allow for greater understanding of lead behavior and provide a structured categorization system that can classify leads according to their preferences and requirements.

Beyond that, Lead Capture is also done with ease. Not only are leads captured from all sources automatically, but lead profiles also help them fully understand the lead. They are aware of the lead source, their geographical location, and are also equipped to start communicating with the leads.

Image that explains how automations have helped Ennoble Care structure their workflows.
logo of ennoble care

With the addition of LeadSquared, we were able to take our workflows and use automations to have set structures in place. We also have dashboards that help us categorize leads based on source, type, stage, etc.

Ennoble Care Achieves 100% Process Visibility with LeadSquared

Improved Lead Visibility

Ennoble was unable to visualize their lead information before partnering up with LeadSquared. Their old system was poor at maintaining a structured database of leads and switching over to LeadSquared as their patient management system solved this challenge for them.

With Lead Management, Ennoble can focus on the right leads at the right time. Stage Tracking is a huge benefit for them, as they can observe how their efforts are translating into conversions. Onboarding patients has become easier when Ennoble can cater their care into the right areas.

Image that explains the Admissions Funnel for Ennoble Care after LeadSquared
logo of ennoble care

We’ve received around 800 Leads through LeadSquared, through different sources. These leads have been more transparent than any time previous. We have clear visibility on every single lead that comes in through LeadSquared.

Ennoble Care Achieves 100% Process Visibility with LeadSquared

Reporting for Improved Performance

With detailed Reporting offered by LeadSquared, Ennoble can identify which sales pipeline stage needs to be improved. The analytics has helped them implement steps in the right direction to minimize turnaround time. LeadSquared offers dashboards and metric analytics tools that give them transparency across all processes. No longer do they have to just hope for the best, but they can clearly understand what’s working and what’s not.

Image that shows how ICPR Junior College takes advantage of all the reporting features available through LeadSquared.

Results

Ennoble has been able to get a full picture of their database and is now fully optimized with automation. They can automatically categorize leads, communicate with them, and structure their workflows.

With LeadSquared being fully customizable and tailor-made for their institution, they’re able to extract maximum benefit. Caring for patients is their mission, and LeadSquared eliminates all the hassles that come along the way.