Enhance patient experience and retain more patients using HIPAA compliant CRM.
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Increase in conversion rates
Increase in sales productivity
Increase in call center efficiency
All the automations running within LeadSquared ensure that all our lead management activities are handled easily. Our daily call center efficiency per agent has increased by 60%. We are also able to measure everything, much better. We always believe that what can be measured, can be improved. And LeadSquared helps us do just that.
We’ve roughly doubled the amount of leads we’re able to manage. A lot of that is due to the time-saving factor of working with LeadSquared. We’re able to cut down our turnaround time responding to inquiries and reach out to and communicate with many more leads.
LeadSquared’s APIs and connectors help us collect detailed patient data and integrate it with our core HIS system. The dashboards and reports enable us to work with this data and derive great insights from it. Both these features help streamline processes, save time and in turn boost team productivity.
The whole follow-up process became a little too confusing for us while we were doing it manually. But now, keeping track of our leads and their status became much easier. In fact, our lead-to-customer ratio has gone up by 400% after implementing LeadSquared.
