AI-Powered Financial Services CRM

Smart. Scalable. Built for modern financial institutions

Accelerate sales, stay compliant, and deliver exceptional customer
experiences – with AI-driven efficiency and control.

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Powering India’s Most Trusted Financial Institutions

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Unlock growth across
the BFSI spectrum

Tailored solutions for your specific workflows.

Lending
Insurance
Broking
Fintech
Banking
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Lending
Unlock growth across the BFSI spectrum-Lending-Financial Service page
Lending

Streamline the loan lifecycle — from origination to collections, all within one unified system for faster decisions and better control.

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Insurance
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Insurance

Drive multi-channel sales and improve performance across all distribution partners for higher revenue and customer loyalty.

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Broking
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Broking

Broking and Wealth Management

Boost productivity by capturing and routing inquiries smartly, and streamline customer onboarding.

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Fintech
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Fintech

Accelerate growth with personalized engagement and digital journeys that maximize conversion and customer satisfaction.

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Banking
Unlock growth across the BFSI spectrum-Banking-Financial Service page
Banking

Enhance customer journeys and drive deeper connections to increase retention and lifetime value.

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Turn challenges into outcomes
and customer delight

Lead with confidence through a system that unites
your people, processes, and products.

Manual work is slowing you down

Kill the Clutter

Slash processing times

Automate approvals, verifications, and reporting; remove manual processes for faster, error-free operations across every financial workflow.

Turn challenges into outcomes and customer delight-Slash processing times- Financial Service page

Too many tools, not enough teamwork

Unite to Win

Seamless collaboration at scale

Unify sales, service, and all your critical tools in one view — giving teams complete customer context and the clarity to work as one.

Turn challenges into outcomes and customer delight-Seamless collaboration at scale- Financial Service page

Regulations change — your readiness shouldn’t

Compliance, Conquered

Stay compliant, stay confident

Meet the toughest standards with a platform that’s SOC 2 Type II, ISO 27001 certified, VAPT-tested, and DPDP-ready.

Turn challenges into outcomes and customer delight-Stay compliant, stay confident-Financial Service page

Decisions are only as good as your visibility

See, Decide, Win

Turn data into winning decisions

Gain real-time insights to track performance, predict outcomes, and empower smarter, faster decision-making.

Turn challenges into outcomes and customer delight-Turn data into winning decisions- Financial Service page

Performance can’t pause when you’re offline

Win Without Walls

Empower your teams anywhere

Give field teams live visibility, optimized routes, and comprehensive day plans — even offline or in remote locations. Equip them with AI-powered suggestions to engage the best nearby leads.

Turn challenges into outcomes and customer delight-Empower your teams anywhere- Financial Service page

Customers won’t wait for the right desk

Instant Answers

Resolve service requests faster

Automate ticket capture, routing, and escalation across email, chat, calls, WhatsApp, and social — with SLA tracking, breach alerts, and AI suggestions to speed up resolution and improve customer satisfaction.

Turn challenges into outcomes and customer delight-Resolve service requests faster- Financial Service page

A platform unused is a platform wasted

Adopt and Excel

Drive adoption, not just deployment

Roll out quickly with an intuitive, contextual interface, phased implementation, and hands-on in-house support — enabling teams to adopt the platform fast and stay productive.

Turn challenges into outcomes and customer delight-Drive adoption, not just deployment- Financial Service page

Success stories, straight from
our customers

“We believe this new venture between LeadSquared and LIC HF can help us move closer to our goal of making housing loans easily accessible to Indian citizens.”

Tribhuwan Adhikari CEO & Managing Director
Tribhuwan Adhikari

“Leadsquared has grown to be a strong partner and is at the center of all our large sales and marketing initiatives with close integration with our core applications.”

Prabhakar Tiwari Former Chief Growth Officer
Prabhakar Tiwari

“LeadSquared acts as the backbone of our company. It helps us stay on top of our customers’ and prospects’ requirements. We have an extra edge now to upsell and cross-sell.”

Sham Srinivas Head of Sales & BD
Sham Srinivas

“We could bring together all our processes and teams into a single enterprise-wide solution. Now, our agents are more efficient, journeys more seamless, and borrower experience more premium.”

Kandarp Kant Former Chief Technology Officer
Kandarp Kant

“LeadSquared is the brain behind all our sales and customer engagement processes. From a back-end perspective, it unifies all our other tools and technology solutions.”

Danish Mirza Senior Director, Operations
Danish Mirza

“We believe this new venture between LeadSquared and LIC HF can help us move closer to our goal of making housing loans easily accessible to Indian citizens.”

Tribhuwan Adhikari CEO & Managing Director
Tribhuwan Adhikari

“Leadsquared has grown to be a strong partner and is at the center of all our large sales and marketing initiatives with close integration with our core applications”

Prabhakar Tiwari Former Chief Growth Officer
Prabhakar Tiwari

“LeadSquared acts as the backbone of our company. It helps us stay on top of our customers’ and prospects’ requirements. We have an extra edge now to upsell and cross-sell.”

Sham Srinivas Business Head
Sham Srinivas

“We could bring together all our processes and teams into a single enterprise-wide solution. Now, our agents are more efficient, journeys more seamless, and borrower experience more premium.”

Kandarp Kant Former Chief Technology Officer
Kandarp Kant

“LeadSquared is the brain behind all our sales and customer engagement processes. From a back-end perspective, it unifies all our other tools and technology solutions.”

Danish Mirza Senior Director, Operations
Danish Mirza

Trusted by users since 2011

Strategies, tools, and
insights to scale

Driving Agent Productivity in BFSI with Integrated CRM + CPaaS
Driving Agent Productivity in BFSI

Driving Agent Productivity in BFSI with Integrated CRM + CPaaS

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How Do You Maximize ROI in Financial Services Through Affiliate Marketing?
affiliate-marketing-financial-services

How Do You Maximize ROI in Financial Services Through Affiliate Marketing?

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The Purpose of CRM in Financial Services 
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The Purpose of CRM in Financial Services 

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Emerging Digital Technology Trends in Financial Services 
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Emerging Digital Technology Trends in Financial Services 

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Finance

Driving Agent Productivity in BFSI with Integrated CRM + CPaaS

The modern agent at financial institutions isn’t just answering calls, they’re juggling CRM systems, WhatsApp chats, emails, and fast-changing customer expectations.

Finance

Conversational CX: The key to acing the financial services world

Customer experience is everything today. Irrespective of how diverse products and solutions.

Finance

Grow Like A Pro: Sales Lessons from FinTech Leaders

This webinar teaches how to set clear goals that shape behavior and drive revenue according to your business.

Frequently asked questions

What makes LeadSquared a good fit for financial services businesses?

LeadSquared is built to handle the complex, regulated workflows of lending, banking, insurance, fintech, and securities. From customer acquisition to onboarding, engagement, and collections, our platform enables automation, compliance tracking, and deep visibility into every step of the journey.

Can LeadSquared help reduce loan processing turnaround times?

Yes. LeadSquared streamlines the entire loan lifecycle—from digital origination and automated underwriting to real-time approvals and collections—helping reduce turnaround time significantly.

How does LeadSquared integrate with core banking, LOS/LMS, or trading systems?

LeadSquared offers seamless integrations with CBS, LOS/LMS, back-office systems, trading platforms, and third-party tools. Our open APIs ensure smooth data flow across platforms.

Can LeadSquared improve agent or advisor productivity?

Yes. LeadSquared tracks daily productivity, automates lead distribution, enables mobile CRM for field agents, and offers dashboards for real-time performance monitoring across sales teams and advisors.

Is LeadSquared compliant with financial industry regulations?

Absolutely. LeadSquared supports audit trails, data governance, consent capture, KYC workflows, and other key compliance needs. It’s designed to help financial institutions maintain regulatory readiness across functions.

Does LeadSquared support multi-channel engagement?

Definitely. Whether you’re managing millions of leads or thousands of agents across locations, LeadSquared’s scalable infrastructure supports high-volume operations with ease.

What kind of analytics and reporting does LeadSquared offer?

You get real-time dashboards, campaign attribution, revenue insights, funnel visibility, product-level performance tracking, and more—customized to your role and business goals.

Is LeadSquared scalable for large teams or multi-location operations?

Definitely. Whether you’re managing thousands of leads or hundreds of agents across locations, LeadSquared’s scalable infrastructure supports high-volume operations with ease.

How does LeadSquared support digital onboarding?

LeadSquared enables digital onboarding with dynamic forms, document collection, video KYC workflows, and personalized journeys—reducing drop-offs and improving time to conversion.

How long does it take to implement LeadSquared for a BFSI organization?

Implementation timelines vary by complexity, but most BFSI organizations go live within 2 to 4 months. Our implementation team ensures a fast, seamless setup – covering integrations, configurations, and user training.

Legacy tech can’t drive growth

Outdated and siloed systems are costing you efficiency and customer experience.
Let’s change that.