Modernize your lending operations with an AI-powered platform that improves TAT at every step: onboarding to disbursal, securely and at scale.
Powering business operations of India’s most respected lenders
What India’s leading lenders are achieving with LeadSquared:
Reduce approval turnaround times across all loan products.
Enable field teams to complete application data-entry in record time.
Handle 85,000+ loan applications per day* at peak volume, while keeping processing costs low.
Roll out credit-policy updates in as little as 2 hours* and onboard partners in as few as 2 weeks*.
Stay fully compliant and keep up with every regulatory change, without incurring additional costs.
Compliant by design. Engineered for speed.
No manual effort. No data silos.
Bring new products to market quickly with secure, compliant, and configurable workflows.
Accelerate decisioning with complete application visibility and intelligent automation.
Process loans — secured or unsecured — quickly, without compromising control.
Break silos between teams and prevent application delays.
Give your vendors the tools to complete verifications quickly, securely, and transparently.
Ensure that every loan journey is compliant by design.
A look into why the country’s leading lenders trust LeadSquared.
Whether your loan book is 10,000 crore or 100,000 crore — LeadSquared scales with you.
Manage everything from onboarding to collections on one unified platform.
Compliant with RBI, DPDP, GDPR, and ISO 27001 standards for complete data protection.
Connect instantly with KYC, credit bureaus, payments, and core banking systems.
Build and launch workflows faster — with minimal IT effort.
“We believe this new venture between LeadSquared and LIC HF can help us move closer to our goal of making housing loans easily accessible to Indian citizens.”
“We could bring together all our processes and teams into a single enterprise-wide solution. Now, our agents are more efficient, journeys more seamless, and borrower experience more premium.”
What is a Loan Origination System (LOS), and how does LeadSquared help lenders with it?
Loan Origination System (LOS), is a digital solution that automates and manages the end-to-end loan application process – from pre-screening checks and document collection to back-end credit assessment and underwriting.
LeadSquared’s LOS (Loan Origination System) is a part of LeadSquared’s lending process management solution, and supports both assisted and digital lending journeys, enabling lenders to reduce turnaround time, ensure compliance, and deliver seamless customer experiences at scale. A no/low code platform, it allows you to configure complex workflows, forms, and business rules without relying on heavy IT involvement – enabling faster innovation and continuous improvement.
What types of loan products and customer journeys can be processed through LeadSquared’s LOS?
Our LOS is product-agnostic and built to handle the unique workflows of various lending products. It supports both secured and unsecured loans.
LeadSquared Loan Origination System supports end-to-end journeys for Home Loans, Loan Against Property (LAP), Vehicle Loans (Retail and Commercial Vehicle loans, Two-Wheeler, EV, Tractor – Both New and Used), Secured and Unsecured Business & MSME Loans, Personal Loans, Gold Loans and Solar Loans. It enables both assisted journeys via field sales users and fully digital journeys via customer-facing portals.
The system can manage document-heavy processes for products like home loans as well as enabling full Straight Through Processing (STP) for unsecured loans.
How does your LOS improve the loan application journey for customers?
Our LOS significantly accelerates the loan process and enhances the customer experience. It enables omnichannel onboarding, allowing customers to apply through various channels like a DIY portal, a mobile app, or with the assistance of a field agent. Key improvements include:
Can we configure the LOS workflows and credit rules ourselves?
Absolutely. The platform’s no-code configurability is a core feature, designed to give you control and agility. Your business teams can use a visual, drag-and-drop interface to design and modify workflows, scoring models, forms, checklists, approval rules, credit policies, and other business rules. This allows for rapid GTM for new products and quick updates to processes to comply with changing business or regulatory needs, such as creating a new Key Facts Statement.
What third-party integrations does the LOS support for underwriting, and other lending processes?
Our LOS features a robust integration framework with over 100 ready integrations tailored for the lending industry. This allows for seamless automation of the credit underwriting and other process by connecting to essential third-party services, including:
This ecosystem, combined with features like an Underwriter 360 view and a configurable Business Rules Engine (BRE), helps automate credit appraisal and decisioning. Additionally, LeadSquared has its own lead management system, marketing automation tools, and service modules to ensure that the entire process is connected.
How does LeadSquared’s LOS support regulatory compliance and customer consent management?
LeadSquared’s Loan Origination Software (LOS) includes built-in multi-purpose consent capture (RBI compliant), audit trails for every application action, and secure integrations with KYC providers like Digilocker, CKYC, and Video KYC. All actions are time-stamped for compliance and audit readiness.
How does LeadSquared’s loan origination system improve underwriting and decision-making speed?
With Underwriter 360, STP (Straight Through Processing), and a powerful rules engine, underwriters can view applicant insights, credit bureau summaries, fraud checks, and raise queries, all in one screen. This reduces evaluation time from hours to minutes.
How does a Loan Origination System benefit agricultural lending in India?
A modern Loan Origination System (LOS), like LeadSquared, brings speed, transparency, and reliability to agricultural lending in India, where processes have traditionally been manual and paper-heavy. It helps banks, NBFCs, and co-operative lenders serve farmers, agri-entrepreneurs, and rural borrowers efficiently — even across tier-2 and tier-3 cities.
In short, a robust LOS empowers agri-lenders to scale their rural and MSME portfolios, improve financial inclusion, and deliver faster credit access to India’s farming community.
How does LeadSquared LOS handle collaboration between sales, credit and operations teams?
LeadSquared’s LOS provides a stage agnostic query module that enables Credit & Operations users to raise queries from any stage of loan origination without sending the case back to another team. Detailed Query MIS is also available to optimize the query process.
What is the process for automating small business lending with loan origination software?
Automating small business lending with loan origination software transforms the lender’s process from start to finish. Using advanced digital tools, you can capture applications online, validate borrower information through integrations (think Digilocker, CKYC, Equifax, and more), and instantly assess eligibility—no manual paperwork required.
Here’s how the typical workflow unfolds:
With automation, your lending operations become scalable, compliant, and far more efficient—letting teams focus on high-value tasks and delivering a seamless experience for your small business clients.
How does loan origination software scale to support commercial lending?
Supporting commercial lending isn’t just about handling more volume – it’s about managing complexity at every stage. Modern loan origination systems are designed to adapt to evolving business needs, whether you’re processing working capital loans, equipment financing, or cash flow-based term loans.
Here’s how top-tier LOS platforms, like LeadSquared deliver scalability and flexibility for commercial lending:
Whether you’re expanding into new markets or launching specialized commercial lending products, your LOS should provide the flexibility to grow, adapt, and stay compliant.
Is the loan origination solution available as a cloud service or on-premise?
LeadSquared’s Loan Origination Software comes as a secure cloud-based setup—perfect for teams that want scalability and fast rollouts. We adhere to really strict security standards (LeadSquared’s LOS meets RBI, DPDP, GDPR, and ISO 27001 standards), ensuring your data, documents, and customer information are always secure.
What features support commercial and industrial (C&I) lending in the loan origination system?
For C&I lending, LeadSquared’s LOS is designed to simplify even the most complex loan journeys. Built for flexibility, the system allows lenders to configure C&I-specific credit policies, BREs (Business Rules Engines), and multi-level approval workflows—completely code-free. Data from sources like Experian, CIBIL, and CRIF can be auto-fetched and embedded into the decisioning process, delivering real-time eligibility assessments and accelerating underwriting.
Clear, auditable workflows and real-time collaboration tools help operations, credit, and field teams stay in sync—from document collection (with support for multi-format uploads) through complex legal, technical, and financial verifications. Whether handling working capital loans, equipment finance, or term loans, every stage is digitally tracked and governed, supporting strong compliance and faster turnarounds.
How does LeadSquared’s LOS support MSME and government-backed loans?
LeadSquared’s Loan Origination System simplifies government-backed MSME lending under schemes like PMMY, CGTMSE, and state-level subsidy programs. It supports both priority and non-priority classifications in line with RBI’s PSL guidelines.
Lenders can easily configure workflows for schematic and non-schematic products, automate eligibility and documentation checks, and generate scheme-wise regulatory reports with a click. From Mudra to CGTMSE loans, LeadSquared ensures faster disbursals, complete compliance, and a seamless borrower experience — all within a no/low-code platform.
What tools and features support collections management in loan origination software?
Collections management tools built into modern loan origination software, like LeadSquared’s LOS empower lenders to drive timely recoveries, avoid revenue leakage, and keep operations tightly controlled. Here’s how:
By unifying these tools within the same LOS, lenders can keep collections agile, auditable, and scalable—right from day one of loan onboarding.
Digitize every step: from origination to disbursal, to cut costs,
speed up approvals, and stay compliant at scale.
