Vymo, in their own words, is a ‘mobile-first sales engagement platform’ designed to help customers in the banking and insurance sectors. Unlike other CRMs that usually cater their solutions to many industries, this company provides services to only the BFSI industry.
With an excellent mobile UI and an easy-to-use desktop application, this CRM provides great features and integrations. This has led many notable clients, like HDFC Bank, SBI Life Insurance, and others, to use this software.
Although this CRM has good clientele and a high rating, there are less than 200 reviews combined on G2, Gartner, and Capterra. Another constant issue with the CRM is that the mobile application is very CPU-intensive and eats up more RAM, which is known to drain your phone battery quickly, even when running in the background. Vymo’s post-sales isn’t the best either, so customer support is another issue.
Now this doesn’t mean that the CRM is bad. It just implies that there might be Vymo’s competitors that are better suited to your business applications out there. Here are a few that you should look at, especially if you want more robust and less CPU-intensive applications:
(Note: Since the number of reviews for each product is inconsistent, the average rating column is just to give you an idea about the customer perceptions.)
Vymo CRM Competitor
Average Rating on Gartner, Capterra, and G2
Mobile CRM, Ease of use, Pricing, Robustness, and No-code automation
For custom pricing details, you can contact them at firstname.lastname@example.org
Clean User-Interface, Workflow Automation, Reports, and Analytics
$99 per 15 users.
Customer segmentation, Email automation, and Scheduling reminders
Number of features, Price, Integrability, and Ticketing services
Wide variety of Features, Flexibility, and Customization
Customer Support, Ease of use,
Automation, and Flexibility
Top Vymo Alternatives for 2024
LeadSquared is a complete sales execution platform designed to help all sectors in the BFSI industry with comprehensive insurance inquiry and banking inquiry capture, geo-tagging and geo-fencing for field sales teams, complete sales force automation and workflow automation, and more. Some of the banking processes this CRM is a perfect fit for are:
- Borrower Management and Categorization
- Recovery Prediction
- Field Sales Planning
- Prospect Communication
- Account Management
What makes LeadSquared a great Vymo competitor?
The first thing that makes this 4.4-average rated CRM an excellent Vymo competitor is that it has a lot more reviews. Furthermore, it is known to provide excellent customer service, high customization, and flexibility, which are some things Vymo lacks.
Another aspect where the CRM excels is providing visibility on lead stages in your funnel. Here is an example of one such review on G2 – “Leadsquared’s features, such as lead tracking and filtering the best leads to work over, are the best.”
Then, what are some areas where LeadSquared falls short?
One area where LeadSquared is still catching up to Vymo is the UI. While most people love the visuals and feel of Vymo’s mobile CRM, a few customers were slightly unhappy with LeadSquared CRM’s looks.
And apart from that, it could be faster. However, with the company known to make improvements and take feedback constantly, you can expect improvements in these issues soon.
- Lite – $25 per user/month
- Pro – $50 per user/month
- Super – $100 per user/month
You can find more information about features offered at different packages on their pricing page.
LeadSquared is an excellent choice for businesses looking to scale up in the BFSI sector and wanting extensive features at affordable prices. With outstanding robustness and a wide variety of features, LeadSquared caters to businesses of all sizes.
CRMNext is a comprehensive CRM platform, offering features and capabilities specifically tailored to the needs of the BFSI sector. It helps banks and financial institutions to obtain more leads, disperse loans quickly, and automate the entire financial and banking process. Some of the CRM’s best features include:
What makes CRMNEXT a great Vymo competitor?
This CRM is rated an average of 4.3 on G2, Capterra, and Gartner.
One of the things that makes CRMNEXT a great Vymo competitor is the amount of customizability and flexibility you get with the platform.
And while some customers have brought up concerns about Vymo’s long implementation times, this CRM, on the other hand, is “straightforward to use and easy to implement,” as per reviews on G2.
Cons of CRMNEXT
If you are looking for a CRM that provides real-time updates and insights, then there might be better options than CRMNEXT.
Moreover, it can’t integrate with as many third-party applications as Vymo, has fewer reviews, and does not provide good customer support and development.
This CRM starts at $59.99 per user/month. Although there isn’t a pricing page, you can contact them at email@example.com for more information on pricing structures and the features that come with them.
3. Redtail CRM
Redtail is a comprehensive CRM solution offering features and capabilities specifically tailored to the needs of the BFSI sector. Features like client and compliance management, workflow automation, and in-depth real-time reports and analytics help businesses streamline their operations, improve customer engagement, and achieve better sales and marketing results.
What makes Redtail CRM a great Vymo competitor?
One thing that makes Redtail stand out is its simple and clean UI. Customers were pleased that “Everything is set up with the user in mind, so it’s very easy to use, and the reporting is far above what other systems offer.”
“Invaluable for people in the financial planning/accounting space,” another customer wrote on Capterra.
Cons of Redtail CRM
One thing that people dislike about this 4.2- average rated CRM is the fact that it isn’t easy to learn and pick up right away.
And the poor customer support makes it harder to do so. Here is a quote from a reviewer on Capterra that resonates with the mentioned point:
“There was minimal customization that made navigating the software difficult. Also, I found the contact management interface difficult. In addition, tech support had very long wait times and ultimately required a bunch of emails back and forth, which is not helpful when your issue is complicated.” – Source
It has one single price at $99 per month/database for 15 users. You can contact firstname.lastname@example.org for more information on features offered in that package.
Now while the price per database can seem like a lot, especially when you have to pay $99 extra for that 16th or 31st user, Redtail provides excellent reporting, integrations, and document management, making it a good choice for SMB broking and fintech businesses.
Started in 2014, Wealthbox is a New-York based financial CRM that is simple, easy to use, and powerful. The software helps financial advisors and brokers track their leads, set up reminders, segment customers, and send and track email campaigns.
What makes Wealthbox a great Vymo competitor?
Although it has few reviews, this young company has an average rating of 4.6 on G2 and Capterra.
This CRM is among the higher-rated ones on the list because of its exceptional customer support.
“I had a question last week, and when customer service was able to resolve it in 5 minutes, I shared with my partners how scarce and refreshing a responsive tech support/customer service is in this day and age.” – Source.
Plus, the fact that it is highly customizable, user-friendly, and really flexible makes it an excellent Vymo alternative.
Cons of Wealthbox CRM
Like Vymo, Wealthbox is still a relatively new company and has few reviews. However, by surveying their product, some features they lack marketing automation, expense tracking, finance management, forecasting, sales reports, and geo-tagging and fencing
If you want a feature extensive CRM, then Wealthbox may not be the best choice for your business.
- Basic – $45 per user/month
- Pro – $59 per user/month
- Premier – $79 per user/month
- Enterprise – Custom pricing
Overall, Wealthbox is an excellent fit for businesses that are just starting out. Why? Apart from the fact that all the reviews on review sites contain fintech companies with less than 50 employees, Wealthbox does not have enough features or isn’t robust enough to hold up larger-sized companies.
5. Zoho CRM
A prominent competitor in the BFSI sector, Zoho is a CRM built to help insurance and broking companies improve their business processes. Omnichannel communication, workflow automation, policy management, lead distribution, and in-depth reports are some of Zoho’s more prominent features.
What makes Zoho CRM a great Vymo alternative?
Compared to Vymo, this 4.2-average-rated CRM is far more affordable and feature-extensive and integrates with more software.
Plus, it’s really easy to use.
Another great feature is its excellent mobile CRM, which is essential for all BFSI sectors.
Cons of Zoho
Now if it is such a great CRM for the BFSI Industry, why do people go for Zoho alternatives?
Well, one reason is that compared to other CRM platforms, Zoho is not as easy to customize. As one reviewer put it, “The customization process of the offers given to the customers is difficult, or we have not been successful.”
Another reason is that the learning curve for this CRM is steep, plus it can be glitchy at times.
- Bigin – $0 per user/month
- Standard – $14 per user/month
- Professional – $23 per user/month
- Enterprise – $40 per user/month
- Ultimate – $52 per user/month
You can find more information about features offered at different packages on their pricing page.
Zoho is a great choice for SMBs looking to invest in Zoho One as a whole suite. While Zoho also integrates with third-party applications, the process is really complex. This may prove to be difficult for companies that need to integrate with a lot of third-party applications.
Salesforce is one of the most reputable CRMs in the industry, transforming the way the BFSI sector does business by managing their leads, storing them securely, helping automate their customer journeys, keeping track of their field sales team through mobile CRM, and collecting and correctly sending all the necessary documentation.
What makes Salesforce a great Vymo alternative?
Salesforce is the CRM to go for if you are a company with a unique workflow process and looking for personalization and extensive features. It is a lot more customizable and offers many more integrations than Vymo.
Another thing that makes this 4.2-average-rated CRM stand out is its highly customizable reporting.
Cons of Salesforce
A disadvantage of Salesforce is that it takes a long time to implement, even longer than Vymo.
Furthermore, the CRM is far more expensive than any other CRM on the list.
Finally, there is a lot that Salesforce can do, and it can be a little overwhelming sometimes.
“You would be lost if you do not have a Salesforce developer team to help with questions,” is what one reviewer wrote about the CRM’s complexity.
- Essentials – $25 per user/month
- Professional – $75 per user/month
- Enterprise – $150 per user/month
- Unlimited – $300 per user/month
Suppose you are an enterprise looking to invest in a solution with extensive customizability, integration with any app on the marketplace, and a sea of features,
. In that case, Salesforce is one of the best options out there. Of course, provided you have the budget and are willing to wait months for its implementation.
Another CRM that BFSI industries commonly use is Freshsales. Now while this CRM does not have specific solutions made for this sector, it provides excellent phone and chat tools, reporting, deal management, and event tracking.
What makes Freshsales a great Vymo alternative?
Many customers loved the CRM’s sales automation sequence feature, which allows businesses to schedule many emails and SMS in bulk to ensure that the marketing campaigns are sent in a timely manner.
Furthermore, the software is easy to use and navigate through.
It is also immensely liked by its customers, who have rated the software an average of 4.2 on G2, Gartner, and Capterra.
Cons of Freshsales
One issue with this CRM is its security. One customer wrote in their review, “Freshsales risks sharing confidential data with others as once you sync your contacts, everyone can see your email communications.”
Although this bug was later patched, this created a lot of doubts and concerns regarding the platform’s security.
And let’s not start with the many reviews about the CRM’s poor customer support.
- Free – $0 per user/month
- Growth – $29 per user/month
- Pro – $69 per user/month
- Enterprise – $125 per user/month
With a lot of small owners really happy with the CRM, this is a great choice for businesses that need sales force automation and basic, solid sales features.
Before deciding that this CRM is the right fit for your business, though, here are a few Freshsales alternatives you need to consider.
One of the biggest reasons why customers look at CRM alternatives is that they aren’t scalable, affordable, or customizable enough to keep up with a company’s changes. That’s where LeadSquared comes in clutch.
We offer tailored solutions at affordable costs. Furthermore, the platform is built to grow your business and support it, no matter how big or small.
Interested to know more? Book a demo with our CRM experts by clicking on the button below!
Vymo’s competitors include LeadSquared, Redtail CRM, CRMNEXT, and Wealthbox.
Vymo’s headquarters is located in San Francisco, California.
Battery-draining mobile applications, poor customer support, and lack of credibility are some reasons why customers look at Vymo alternatives.