Electronic Health Records (EHRs) are the key to safeguarding clinical care and operational efficiency. But what is it leaving behind?

Patient expectations are shifting and they want a seamless journey. Providers that can integrate data from all interactions to create a cohesive, holistic and connected healthcare journey will stand out to the modern consumer.

In this panel discussion our experts will discuss the tactics they use to stand out to the modern consumer.

Watch the recording here:

Our Panelists:

Key Points of Discussion:

  • Why an EHR system is no longer enough 
  • How tech can create a seamless healthcare journey
  • What tools are best to improve patient acquisition and engagement
  • The power and benefits of fully integrated EHR and CRM systems  

About Our Panelists

Charles T. Folsom Jr.

Charles T. Folsom Jr. MSHA, BSN, RN, PMP
Chief Executive Officer – IAMNURSE, L.L.C. 

Charles has more than 33 years of nursing experience including critical care and emergency departments in some of the most prestigious facilities in the country.  He has developed a curriculum for patients and families that support a flexible lifestyle, with reliable customer-centric service models. Additionally, Charles has extensive experience in informatics implementations in commercial and Government spaces. And he has developed digital tools for patient autonomy and decision-making.  


Reagan Judd

Reagan Judd
CEO & Co-founder – Runner

 Reagan is a marketing addict with two decades of experience in business and marketing consulting for startups and growth-stage companies. An entrepreneur himself, Reagan founded the web development agency Envision Interactive in 2003. Seeing a need for comprehensive online marketing services beyond the website, Envision evolved into RUNNER, a digital marketing agency focusing on solutions for companies that are ready to grow. 


Lance Folske

Lance Folske
Senior Vice President Operations – Sun Behavioral Health

Lance Folske, previously the CEO and Vice President of Operations at SUN Columbus, has 15-plus years of experience in behavioral healthcare. He is committed to challenging the status-quo in behavioral health.


John Wagner

John Wagner
Chief Operating Officer – Vertava Health

An accomplished leader in all aspects of healthcare administration, John is known for a focus on provision of quality care, high growth rates, efficient use of resources and unquestioned regulatory compliance. John joined Vertava Health in July of 2019 as Chief Operating Officer.


Nikhil Parwal

Nikhil Parwal
Business Head, Healthcare – LeadSquared

Nikhil Parwal is the Business Head of healthcare for LeadSquared, Inc. He contributes a vast base of knowledge in the CRM and healthcare software industry, which is seen throughout our relationships with clients. He has an acute ability to see growth opportunities in client-driven customizations and services. Nikhil is always anticipating how LeadSquared can create a better, more efficient product to promote customer success.