HIPAA Compliant CRM. A passion for helping healthcare.

LeadSquared Healthcare CRM lets hospitals reach more people, faster. And, create the most transparent & complete patient experience possible.

Trusted by 1000+ businesses across 24 countries

HIPAA Compliance

LeadSquared CRM is fully HIPAA compliant with Business Associate Agreement (BAA) in place to maintain PHI security and overall HIPAA compliance. We have met key regulatory and industry-defined requirements for appropriately safeguarding information.

What does LeadSquared offer?

LeadSquared is easy to use and implement. The solution requires zero IT support and offers complete customisation to your process.

Lead Capture

Capture leads from all sources – website, Facebook, Google, lead providers, referrals – onto one platform without any leakage.

Auto-Qualification

Auto-qualify marketing inquiries based on lead quality score, before passing them onto the sales team.

Lead Management

Easily track and distribute leads between your teams based on patient requirements and other dynamic criteria.

Marketing Automation

Set omni-channel marketing automation to nudge new leads to conversions. And drive relationships with existing patients.

Engagement Scoring

Track website visits, email opens, link clicks and score a lead’s engagement in real-time based on actions they take.

Built-in Dialer

Track and record conversation your agents have with patients to ensure high compliance and productivity.

Appointment Scheduling

Use process designer to ensure agents capture complete patient information and have full visibility into available timeslots.

integrate with healthcare industry products

Core Systems Integration

Easily integrate with the Medical Records system of your choice allowing a bi-directional information exchange.

Email & Landing Page Builder

Build beautiful responsive email templates and landing pages to drive high conversions using our drag-n-drop designer.

Know everything there's to know about your patients

By tracking their activities and fetching data from other patient management tools

Integrate your healthcare CRM with your main care-giving tools.

Get a single view for all your patient details by integrating LeadSquared with the other hospital management tools you use – hospital information system, patient management system, appointment scheduling, healthcare call center, EMRs, and your patient portal. Uses APIs and webhooks to achieve bidirectional information sharing between systems.

Build a 360-degree patient profile

Get to know your patients as people, by weaving information together from multiple data sources. Access patient demographics, social profiles, behavioral data (activity tracking, conversation tracking – phone calls, emails, text messages & walk-ins), medical & appointment history (supplied by them, and by fetching from your other caregiving tools).

Maintain personalized attention in patient communication

Improve patient engagement with personalized communication at each step. Not only do patients want complete visibility into their healthcare history, but expect hospital communication to reflect it as well. Personalizing your emails, texts, phone calls, and more would help you humanize your hospital, and build positive patient relationships.