Keep a track on how many meetings your field agent is doing daily, weekly, monthly or even annually. You can get information such as the types of meetings that are happening and the quality of these meetings.
This data will help you understand how well your salespeople are performing and what targets you can set for them.
In addition to meetings, your field agents may have tasks assigned to them on a regular basis. These could be pre-sales related tasks such as follow-ups, setting up meetings or emailing documents. Or, they could be post sales tasks such as collecting KYC documents, inspecting products before insurance etc.
You can keep a check on how many tasks are being assigned to your team and how quickly they are being completed.
This report will help you figure out how much physical distance an agent is covering in a given period of time. But why is this data important?
It will help you determine the amount of manpower that goes into each meeting and the time spent on travel. The management can then take decisions on how to optimize their sales route, so that more meetings are covered with the least amount of travel.
This is an important part of any organization: the contribution of an agent to the profits of the business. You can accurately map the incoming revenue to the contributions of the rep.
Since the system provides increased transparency, it is easy for quality control to find the best performer as well as the worst.
Another important metric, that can be used to identify your best agent. You can determine which factor translates to being the most productive. This could be the number of meetings he completes, the number of tasks he checks off his list, the number of deals he wins or the money he rakes in.
Again, this would be a measure to determine your best performer to reward. Or to identify the not-so-good ones to find out what went wrong.
Get complete insights into how your organization is performing as a whole. Know the impact of your sales team to efficiency, conversion rates, and revenue.
You can also find out which lead source, geography, demography, product and field agent is bringing in the most revenue.
“LeadSquared is used by our retail sales managers and third-party agents who are on the field selling our products. We needed an easy way to create and track leads on-the-go, and various roles/access levels as we work with different third-party agencies, and LeadSquared does that perfectly.”
Product Manager, Ezetap Mobile Solutions Pvt. Ltd