Zendesk Chat Integration with LeadSquared increases your team’s productivity and efficiency by enabling them to make quicker and better decisions. It helps you support your customers wherever they are. Provide 24/7 support with built-in automation for faster service.
1. Capture Leads in Real-time: When a prospect initiates a conversation in the Zendesk Chat account, they are captured as leads in LeadSquared.
2. View Logs: Detailed logs for each Sync Job ID and also get Sync API response & Transformation API logs to avoid all kinds of Lead Leakage.
3. Sync Leads periodically: Sync all your leads from your Zendesk Chat account with LeadSquared CRM regularly and leverage LeadSquared's CRM features to nurture and convert your leads.
4. Field Mapping: Capture more information from your leads with advanced field mapping for both custom and default fields.