Mobile Call Center Solution for Telemarketing Teams of All Sizes
Dialing, recording and agent performance tracking – all on your mobile
Plug and play call center for distributed teams
Don’t spend on expensive setups and hardware, spend on high-quality agents
Plug and play model
You don’t need a complex setup, expensive office space or costly hardware for your mobile call center. All you need is an agent, a mobile phone and LeadSquared app.
Perfect for distributed teams of all sizes
Used by teams working separately in remote locations, or together in an office. Empower your teams to deliver excellent performance no matter where they are.
Grows with your team
Affordable solution that scales as your team grows. If you have 1 agent, or a 1000, the solution would always be easy and inexpensive to use and set up.
Complete inbound and outbound call center
Auto-record and track all inbound and outbound calls of your agents
Automatically record all calls
Record all inbound and outbound calls being made by your agents with just a click. This helps in real-time quality control.
Monitor agent performance and on-call time
Get complete performance reports of your agents (number of calls, quality of calls, on-call time and more)
Manage missed calls efficiently
Complete call tracking, even for missed calls. The number would get queued for follow-up later.
Used in multiple industries
Like education, real estate, spas and wellness clinics, insurance, financial services, or any other sales driven businesses.
Used for multiple purposes
Like sales, telemarketing, support, service, cross-selling, upselling, follow-ups and more.
Used by multiple team types
Like inside sales teams, telesales teams, field-sales teams, independent sales agents, DSAs (Direct Sales Agents), or Support teams.
Real-time audits
Record calls, run quality control checks, monitor performance, identify exceptionally good or bad agents in terms of call quality and closures, and give real-time feedback.
SMS tracking
Track all text messages your agents send and receive from the leads. Also, automate “I called, but you were busy” messages from agents to leads if they are unresponsive to calls
Works with popular IVR solutions
Out-of-the-box integrations with major IVR players, like Knowlarity, CallRail, Exotel, Ameyo and more.
Our sales team knows exactly which leads to contact first
“LeadSquared has put us in complete control of our leads. It’s easy to track them, share information between teams and follow up in a timely manner. The sales team is also much more efficient, because they know exactly which leads to contact first.”
