Monitor all calls, emails and chat interactions your leads have with your business
Capture lead information from sources like forms, chat, emails, phone calls, PPC ads, social media and more.
Record every conversation your leads have with you - phone calls, emails, chats and everything else in between.
Send automatic notifications to sales when their leads take an action that can lead to sales.
Focus your sales efforts on leads that meet your qualification criteria
Assign high scores to certain lead attributes, like a designation, a geography etc. You can even create custom lead fields or activities, and include them as qualification criteria.
Assign high scores to leads that fit your ideal customer persona. This would help your team filter out the leads that are completely different from your target audience.
Alert sales when a lead that perfectly matches your qualification criteria enters your database.
Sync your email inbox with LeadSquared. Track all email conversations that your leads have with your sales team. Monitor if the emails match your company’s quality standards.
If you have multiple products or services, and different teams handling them, send the leads to the right team automatically.
Ex: Blue leads to blue team and red leads to red team.
If the lead moves down the sales funnel, automate simultaneous sales alerts and activities. Change their lead stage, notify the relevant sales person and create a task for them to follow-up with this lead.
Track all your revenue and sales performance metrics. Find the sales people who are performing well, and the ones who aren’t. Know how much revenue is being generated collectively and individually by your sales team members. Monitor if they are completing their tasks or not, and more.
Integrate LeadSquared with all sales apps that you use. Cloud telephony integrations (like SuperReceptionist, Exotel and more) allow you to capture calls as leads, and record and track phone calls for quality-control. Call center integration helps you manage your entire tele-sales operations. Also, Zapier integration helps you create any Zaps you might need.
“Most of the CRM systems in the market have bulky unnecessary features that divert users from its main objective. Not so with LeadSquared – it has just the right amount of CRM features any average business uses, and very neatly laid out interface. Plus, easy integration with telephony is a great asset for the sales team.”
Marketing Head, TalentSprint