CallHippo is a cloud-based phone system that provides virtual phone numbers and communication features for businesses of all sizes. With CallHippo, you can make and receive calls from anywhere in the world using your internet connection, and access features like call forwarding, voicemail, and call recording. It’s a smart and efficient way to communicate with your customers and team members.
1. Virtual phone numbers: CallHippo provides virtual phone numbers from over 50 countries, allowing you to expand your global reach and establish a local presence.
2. Call forwarding: You can forward calls to multiple devices, ensuring you never miss an important call.
3. IVR system: CallHippo's Interactive Voice Response (IVR) system helps you route calls to the right department or agent, improving call management and customer experience.
4. Call recording: You can record and store all incoming and outgoing calls, which can be useful for training purposes, quality assurance, and compliance.
5. Voicemail: CallHippo allows you to set up custom voicemail greetings and receive voicemail messages in your email inbox.
6. Analytics and reporting: You can track key metrics such as call volume, call duration, and call quality to gain insights into your business's performance and make data-driven decisions.
7. Integrations: CallHippo integrates with popular business tools such as Google Workspace, HubSpot, and Salesforce, allowing you to streamline your workflow and improve productivity.
8. Mobile app: You can access CallHippo on the go using the mobile app, which is available on both iOS and Android devices.
9. Call barging: If you need to intervene in a live call, CallHippo's call barging feature allows you to join the call and speak with both the caller and agent.
10. Customization: CallHippo allows you to customize your phone system by adding custom greetings, hold music, and call routing rules, ensuring a personalized and professional experience for your customers.