Online net sales calculator

Your Net Sales is: $

Net Sales is the first thing you get to see on an income statement. So, you need to double-check that you are providing the right figures.

But don’t get scared. Calculating the Net Sales is quite simple.

This article explains Net Sales and helps you understand how the formula came to be and how you can use it in your business.

What is net sales?

Net Sales is the amount that you are left with once you remove all the deductibles from your gross sales. The deductibles include returns, discounts, and allowances. It is the amount of revenue that a company puts on its income report statement. It is the primary sales figure that analysts review when you release your income statement.

“Net sales” defines how your business is performing. While the formula for net sales is quite simple, computing the individual components can be quite difficult.

Net sales formula

The Net Sales of a company are simply given as:

The formula is a simple formula involving subtracting a few elements from the gross sales. Here’s what those individual elements mean.

  • Gross Sales: This is the amount from the total sales. The amount is not adjusted for any discount, returns, or allowances. Gross sales include all types of sales including credit card sales or even cash sales.
  • Returns: You will always have cases when sold goods are being returned. This can happen because of manufacturing issues, or the product is not what the customer expected it to be. Since the customer is generally refunded a full or a partial value of the original purchase price, the amount is subtracted from the gross sales.
  • Allowances: Goods can get damaged but can still be functional. Companies often sell these at a reduced cost. The difference between the actual price and the selling price is the allowance.
  • Discount: All brands provide discounts now and then. These include seasonal discounts, loyalty discounts, discounts for bulk purchases, and more. 

Let’s understand the concept of net sales with an example.

Let’s say, a company makes a gross sale of $1,000,000. Because of issues with the goods or the sales process, it must return $10,000 to customers. It also gives sales allowances of $5,000. During sales processes, the company gives $15,000 as a discount. Then this is how the net sales figure is calculated:

Net sales = $1,000,000 – $10,000 – $5,000 – $15,000 = $970,000

Types of transactions affecting net sales

Several sales transactions affect net sales.

However, such transactions mostly happen for business that sells physical items. Some of these transactions are unlikely to happen in the case of a service or SaaS Sales. These transactions as grouped into three categories as mentioned before: allowances, discounts, and returns. Here is what they mean.

Sales Allowances

When selling physical goods, often the customer will receive items in slightly damaged condition. While these can be repaired easily, the brand still will have to bear some cost. It may also happen that the damage is simply cosmetic, and the product works just fine. In such cases, the customer may ask for a reduced price.

Let’s take an example. Your company may sell refurbished vehicles, and the customer received the vehicle with a minor issue with the tail lamp. The customer can themselves fix the light and pay for the repairs themselves. However, they can ask for a reduced price on the purchase to accommodate the repairs.

The reduction in the cost is your sales allowance. If you plan to reduce the price of the car by $100, then that is the sales allowance you are providing. Sales allowances are uncommon since they act as partial refunds.


Returns are when the goods are returned by the customers for either being defective or not being useful. A product can be defective because of a manufacturing issue or because of shipping damage.

A product may be not useful when it is not correctly marketed to the right audience. For instance, a customer may have had different expectations from the product. Even though it was completely functional, the customer could not use it. In such cases, the full amount is refunded back to the customer.

Often, processing refunds costs extra money. If you are processing too many returns, you need to look into your manufacturing process or your marketing strategy.

For your reference, here’s the return rate by retail category, as disclosed by Shopify.

If you’re in the fintech sector, you can refer to the following sales return rates by type of payment.

Sales Discounts

Discounts are offered during the billing of the product. A company can afford to offer a discount if they are sure that they are making the necessary profit. Brands can offer seasonal discounts or customer-specific discounts. Discounts make the products more accessible and increase the number of sales.

There are no rules or benchmarks around discounting. Brands generally offer one or more of the following types of discounts.

  • Bundled discounts.
  • Prepayment discount.
  • Volume discount.
  • Event/seasonal discounts.
  • Free shipping.
  • Buy one, get one free.

However, it completely depends on a company’s profit margins or investments planned for customer acquisition.

Net Revenue vs. Gross Margin vs. Net Income

Net Revenue is the same as net sales – it is the final revenue made by the company as explained earlier in the article.

Gross Margin usually factors in the manufacturing costs. These include the Cost of Goods Sold or COGS. To find the gross margin, you simply deduct the cost of goods sold from the net revenue or net sales. These costs include the sales overhead costs, the labor costs, manufacturing costs, and so on.

Gross Margin is a useful sales metric when you want to look at how much you are losing while manufacturing or sourcing your product.

Net income is the bottom line of the company. It is the amount of money that the company gets to keep after subtracting all the expenses needed to keep the company running. These expenses include:

  • Operating expenses
  • Payroll and Taxes
  • Depreciation of fixed assets
  • Interest on loans

Taking the previous example, the net sales of the company is $970,000. Now, if the total amount spent on employee wages and operating taxes is $350,000, then the net income of the company is $620,000.

Here is a formula for net income.

Points to Remember

  1. Net sales are the gross sales made, minus the allowances, discounts, and returns. Gross margin considers the costs of goods sold while net income is the bottom line that factors in operating costs.
  2. When net sales are externally reported, they are mentioned in the “direct costs” portion of the statement.
  3. The net sales affect the gross profit and the gross profit margin.

How to use net sales in your business strategy correctly

The management uses multiple metrics to better understand if they should continue selling a product, introduce a price change, or more. Net Sales and Gross Margin are both useful internally.

Net Sales or Net Revenue gives you a complete picture of how much money you are taking in. This allows you to adjust discounts or provide more competitive pricing. The Gross Margin gives you an idea of how much your product manufacturing or sourcing is setting you back.

The net income is the metric that most external parties are interested in. It is generally the bottom line or the last line of an income statement. The difference between net income and net revenue can show if you are losing out more than necessary.

Are you providing too many discounts? Then you can make changes to the pricing or provide more practical discounts.

Are you processing too many refunds? This could indicate an issue with your manufacturing process. If you look at the reason behind the refunds, maybe you will see that you are not marketing to the right customer. This means you need to shift your sales and marketing strategy. Moreover, customer reviews and feedback can provide valuable insight into what you are doing wrong.

Ultimately, you need to look at all the revenue figures to paint of complete picture of your business. All the metrics, when taken together will provide you with a lot more room for improvement.


Do net sales mean profit?

Net sales is not the same as profit as it does not include the operating costs of the company. However, net income can be equated to profit. Net income mentions the leftover revenue after all the expenses are paid off.

Do net sales include tax?

Net sales do not include the taxes to be paid by the company. The taxes are included in net income.

What is the difference between net income and net sales?

Net income is the profit the company makes after having paid off all the expenses such as employee wages, loans, and operating costs. Net sales are the amount after the deductibles only related to the sales. These include allowances, discounts, and referrals.

What is the difference between gross and net?

Gross refers to the “total” or “whole” while net refers to “what remains”. For example, gross profit, sometimes referred to as gross income, is the profit the company makes from the sales of its goods and services. The net profit is the profit that remains after all the expenses are subtracted from the revenue.

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