Before going into the technological aspect of the Hospital Management System. Let me ask you a simple question.
What it is like to manage an entire hospital?
If you have arrived here, I am sure that you belong to the medical community.
And you know it!
Managing an entire hospital isn’t a walk in the park. It can get as overwhelming as it’s important.
The smartest of humankind is in the business. They employ technology efficiently, to try and get maximum benefits from their work. Hospital Management System (HMS) is one such technology. It provides you an easy way to manage hundreds of operations running parallel in the hospital.
Let’s understand it in a bit more detail.
What is Hospital Management System?
Hospital Management System brings together all the information and processes of a hospital, in a single platform. It presents you with a unified 360-degree view for managing patients, doctors, inventory, appointments, billing information, finances and much more.
The system automatically generates a highly-efficient process and makes it quick. Thereby, allowing hospitals to provide quality service in addition to professional medical care.
In a nutshell, Hospital Management System (HMS) creates a frictionless approach towards managing the entire hospital and solves all complexities in the process.
Components of a Hospital Management System
Let us understand 11 different components of the Hospital Management System in detail.
When patients book an appointment, Hospital Management System assigns them to the specialist available, or the one that they prefer. For assignment, it matches the patient’s illness to the doctor’s area of expertise.
If medical care needs to be provided at the patient’s house, the system will check the doctors’ availability for the remote visit. Again, the allocation happens based on availability.
The hospital management system helps register complete patient information. It captures and stores the medical history, treatment required, details of their previous visits, upcoming appointments if any, reports, insurance details and more.
It helps eliminate the need to get these details on every visit. This enables the doctor to focus more on the treatment and improves the patient experience.
Every hospital or medical institution needs to maintain records of bed availability, occupancy status of rooms with specialized care and more.
HMS collects all such information and makes it readily available whenever required. Your receptionist can easily check the information from the system and convey it to those who seek it.
The staff management module lays a concrete solution to the HR organization in your hospital. It contains records of your staff, their job description, their service domain, and other vital details.
It helps you to know your staff without going through a heavy bundle of files. Additionally, it enables you to plan the hiring process based on the requirement in the hospital.
The supply management component of the HMS tracks the availability of medical stocks. It helps you calibrate the minimum quantity of supplies required without any hassle. Now, you reorder the supplies whenever stocks fall short.
Furthermore, it also provides details of the medicine available so that doctors can prescribe the ones in stock.
This component manages all the financial affairs of your hospital. It calculates, stores, and presents the billing information to the patients.
Additionally, it also records the expenses incurred by the hospital, revenue data, and other financial details of the hospital.
This consolidation saves you the trouble of analyzing a colossal pile of record books.
The insurance Management component of HMS records and stores the insurance details of the patients. On requirement, it furnishes the policy number, insurance company, and other information associated with it.
The software makes it easy to fetch these details making insurance validation easier.
The laboratory management component shows the details of various lab-tests taken by patients. It furnishes reports when needed and maintains all records collectively.
This component of Hospital Management System records and stores all reports from the radiology department of the hospital. It can be easily accessed by the doctors.
Report Management module records and stores all the reports generated by the hospital.
In the case of financial reports, It analyzes performance metrics to check the business profitability. Furthermore, it also provides a comparison between performance reports of different years.
This segment records data of different complaints and requests of the patients. It also ensures that these requests and problems are handled properly.
To summarize, the Hospital Management System takes care of all activities and processes involved in managing the hospital. But, you should understand this technology is only for “Managing”, the aspect of patient care is lacking in it. Patients having episodic treatment have to be nurtured properly. The one in the OutPatient Department has to be supplied with caregiving inputs so that they can be converted into in-patient for more advanced treatment. There are various other instances as well.
You can provide this caregiving and nurturing hand with a Healthcare CRM. Healthcare CRM, when integrated with the Hospital Management System, will help you combine professional medical care with quality patient service.
Discover more about the Healthcare CRM to nurture your patients efficiently and make them feel that you care, at every opportunity you get.