The Sales Head at Pahlajani’s Women’s Hospital takes us through the journey of how they have been using LeadSquared to improve their sales efficiency over the course of a year.
The clinic has the vision to expand their branches across Chhattisgarh and Madhya Pradesh. In an effort to offer regular and consistent services to their patients, Pahlajani’s Hospital has been actively supporting their prospects and patients through phone calls and online consultations even through the COVID-19 pandemic.
As online appointments and consultations surged, Pahlajani’s Women’s Hospital needed a better way to collect and store patient records and data. The clinic had been using Excel sheets to manage new appointments, patient history, treatment records, and other vital information. This posed quite a few challenges.