Before we explore Keap alternatives, let’s answer the question – what is Keap? This software is a cloud-based CRM and automation platform for B2B and B2C companies. Formerly known as Infusionsoft, it helps SMBs manage leads, create reports and landing pages, and send out email campaigns.
With a community that gives you immediate answers to queries and a fair number of resources, Keap is well-suited for small businesses.
However, its poor reporting features, the need for add-on tools to do basic CRM activities, along with the lack of a couple of other important features leaves much room for improvement.
Furthermore, while this CRM is suitable for solopreneurs other small-scale businesses, it is not scalable enough for fast-growing business with.
Here are 5 Keap alternatives that you should look into before investing in the software:
Top 5 Keap Alternatives for 2024
Average Rating on Gartner, Capterra, and G2
Ease of Use, Pricing, Scalability, and No-code Automation
Email Nurturing, Marketing Automation, Sales Pipeline Management
Automated Workflows, Email Automation, and Customer Support
SMB CRM, Functionality, and Number of Features
Functionality, Customizability, and Email marketing
LeadSquared is a sales execution CRM that provides end-to-end solutions for your teams. Not only is LeadSquared highly scalable, but it is also cost-effective. Some of the CRM’s best features include:
- Out-of-the-box integrations
- Lead management
- Workflow automation
- Email marketing
- Reports and analytics
On average, this CRM has been rated 4.4 out of 5 on G2, Gartner, and Capterra.
Why is LeadSquared a good Keap alternative?
Compared to Keap, LeadSquared is better priced, easier to use, and offers more features.
Many reviewers on Capterra have also praised the software’s excellent lead management and nurturing features.
In fact, one reviewer even called it ‘The Ultimate CRM.’
LeadSquared is much more cost-effective when compared to Keap. In fact, some of the software’s packages are less than half the price of Keap’s.
You can refer to the company’s pricing page for more information:
- Lite – $25 per user/month
- Pro – $50 per user/month
- Super – $100 per user/month
While the CRM offers excellent solutions, it can sometimes be slow to use. “Sometimes there is a lag in the system, and leads transfer takes a bit more time,” is what a customer shared about the CRM’s operational speeds.
But this platform is known for providing excellent customer service. Therefore, users can expect a patch update that fixes this issue soon.
EngageBay is a CRM that provides businesses with sales, marketing, and project management solutions. With features like email marketing automation, contact management, segmentation, and sales force automation, this software helps companies save time and improve efficiency.
Why is EngageBay a good Keap alternative?
This 4.6-rated CRM allows you to add up to 30,000 contacts at its introductory package, a considerable upgrade from Keap’s 500-contacts limit.
Another reviewer wrote, “EngageBay’s all-in-one platform is the simplest, but what I like best is they have great customer support. This is their USP.”
Another reason to switch to this CRM is its excellent marketing features.
All this software’s packages are priced below $100. This, combined with the fact that it also offers a free version, makes it an exceptionally budget-friendly Keap alternative. Check out their pricing page for more information.
- Free – $0 per user/month
- Basic – $12.74 per user/month
- Growth – $42.49 per user/month
- Pro – $84.99 per user/month
One con about the CRM is that it has many features that require additional purchasing to use.
“I pay for a product and still have to pay extra to remove its branding from my emails. ARE YOU FOR REAL!?” is what an appalled customer wrote when they discovered this.
Integrations are yet another aspect where this CRM comes up short.
If integrations aren’t at the top of your priority features in a CRM, then this Keap might be a good alternative for your business.
Founded in 2003, ActiveCampaign is a cloud software for small-to-mid-sized businesses. It offers customer experience automation including email marketing, marketing automation, lead and pipeline management, and lead distribution.
This CRM has an average rating of 4.6 on the three referenced review websites.
Why is ActiveCampaign a good Keap alternative?
ActiveCampaign, unlike Keap, lets you create multiple pipelines for your business process. It is also easier to use.
This CRM also plenty of resources to learn the software. Bob E. loved this aspect of the CRM, taking it to G2 to write, “I’m extremely pleased with the number of online tutorials I can share with my team” in his review.
Furthermore, it provides great lead management, and even better customer support.
This software comes at four different price points, with the lowest starting at $29. You can check their pricing page for more information.
- Lite – $29 per user/month
- Plus – $49 per user/month
- Professional – $149 per user/month
- Enterprise – Customizable
ActiveCampaign has a lot of catching up to do with Keap in the reporting area. While both the platforms aren’t exceptional at reporting, Keap allows a bit more flexibility and in-depth analysis in comparison.
A few reviewers also pointed out that data entry is a really cumbersome task in the CRM.
Keap and ActiveCampaign are very similar as they both focus on automating processes rather than providing CRM features like lead management, lead scoring, etc.
If your business focuses more on the sales side of things, then ActiveCampaign might be a better fit than Keap.
4. Agile CRM
Agile CRM provides companies with a simple, clean, and modern interface. This all-in-one CRM tracks sales, automates marketing processes, manages your leads, provides telephony services, and acts as a helpdesk, enabling businesses to sell smarter and faster.
Why is Agile CRM a good Keap alternative?
Agile has the edge when managing contact information, such as timelines and appointment scheduling.
It also offers a plethora of features and functionalities. Complimented by its solid customer service, this CRM provides many options to manage your team.
Agile CRM offers great flexibility and customization, making it possible to tailor the solution to suit each business’s specific requirements,” is what one client wrote in their reviews about the software.
Free for up to 50,
.000 users, Agile provides 4 different packages. You can check their pricing page for more information.
- Free – $0 per user/month
- Starter – $8.99 per user/month
- Regular – $29.99 per user/month
- Enterprise – $47.99 per user/month
Learning this CRM can be difficult because you only get onboarding training if you take the enterprise plan.
Another issue is that this CRM could be more robust, with customers constantly complaining about the platform’s glitchy interface.
Therefore, this CRM is a great Keap alternative for businesses looking for enterprise-level features at affordable costs. Of course, provided that you aren’t bothered by a glitchy interface.
An online SaaS solution mainly targeted at small and mid-sized companies, Insightly is used by over 2000 companies. It is primarily known for:
- Lead management
- No-code customizations
- Workflow integrations
Why is Insightly a good Keap alternative?
Insightly, rated 4.2 on G2, Capterra, and Gartner, offers plenty of features Keap doesn’t, like real-time sales alerts and social media CRM.
Another great feature is that “The program updates very fast and almost instantly.”
Not to mention, the software is really easy to use, which is why many customers love the CRM.
This CRM offers a free demo which you can check for 14 days, along with three pricing options. You can check their pricing page for more information.
- Plus – $29 per user/month
- Professional – $49 per user/month
- Enterprise – $99 per user/month
Insightly lacks A/B testing, so this might not be a good fit for your business if this feature is essential for you.
And let’s not get started on the poor customer support.
On the bright side, this CRM is an excellent robust platform with great solutions. Investing in this software is a good choice as long as you don’t run into any complicated problems.
Well, there you have it! I hope that the reviews, pricing, and features in this article helped you find a CRM better suited for your business.
If you are looking for a highly scalable, affordable, and easy-to-use CRM, check out LeadSquared. Our experts will show you how our software is a one-stop solution that is a great, tailored fit for businesses of all sizes.
Some of Keap’s competitors include LeadSquared, Insightly, and Agile.
Some of Keap’s noteworthy features include lead tracking and business automation.
Keap’s basic package is priced at $149 per month.
Keap allows you to have between 100-150 custom fields.